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PHE- How Aetna is using CVS stores to warn members about Medicaid redeterminations

MM Curator summary

The article below has been highlighted and summarized by our research team. It is provided here for member convenience as part of our Curator service.

 
 

[MM Curator Summary]: CVS is playing reminders-to-do-your-Medicaid-paperwork messages in the stores. Not kidding.

 
 

Clipped from: https://www.beckerspayer.com/payer/how-aetna-is-using-cvs-stores-to-warn-members-about-medicaid-redeterminations.html

Aetna is leveraging its parent company’s retail stores to let Medicaid members know they may need to renew their coverage. 

Kelly Munson, president of Aetna Medicaid, a CVS Health company, told Becker’s CVS retail stores have a chance to reach all Medicaid members when they walk into a store, regardless of if they are members of Aetna or another managed care plan. 

“Regardless of payer, CVS can be supportive of all the Medicaid members that are walking in the door,” Ms. Munson said. “We have messaging in the stores that plays over the sound system, videos that remind members they need to be looking for redeterminations, and we have QR codes they can scan so they can know and understand what their next move is.” 

Up to 18 million people nationwide could lose their Medicaid coverage beginning April 1, according to estimates from the Robert Wood Johnson Foundation. Some Medicaid members will lose coverage because they make too much income to qualify for the program, while others may be dropped for administrative reasons. 

Read more about how Aetna is reaching members ahead of redeterminationshere.

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REFORM- How Medicaid Managed Care Orgs Can Better Invest in SDOH Interventions

 
 

MM Curator summary

The article below has been highlighted and summarized by our research team. It is provided here for member convenience as part of our Curator service.

 
 

[MM Curator Summary]: “Researchers” are telling us all how MCOs can sell bonds and literally become banks.

 
 

Clipped from: https://healthpayerintelligence.com/news/how-medicaid-managed-care-orgs-can-better-invest-in-sdoh-interventions

Jointly issuing financial bonds would allow Medicaid managed care organizations to receive upfront funding from investors that can be used to advance social determinants of health interventions.

 
 

Source: Getty Images

 
 

By Victoria Bailey

March 10, 2023 – Medicaid managed care organizations can leverage financial bonds to help increase funds for social determinants of health interventions and avoid underinvesting, according to research published in Health Affairs.

Social determinants of health, including food insecurity, transportation barriers, and housing instability, can impact health equity and lead to avoidable health outcomes and spending. Interventions to address these factors typically require significant upfront funding, with benefits occurring down the line in the form of cost savings.

Medicaid managed care organizations experience enrollment and eligibility changes, which may dissuade them from investing in interventions as they are not guaranteed a return on investment. An organization investing in something and not reaping the full return as cost savings is known as the wrong pocket problem.

If a Medicaid managed care organization makes a year-long investment in a social determinants of health intervention and then experiences enrollment losses, its return on investment would not be proportional to its initial investment.

Researchers have proposed a potential solution to the wrong pocket problem: a financial bond, which they refer to as a social drivers of health (SDH) bond. Multiple Medicaid managed care organizations would issue and administer the proposed SDH bond jointly. Individual investors would purchase the bond, expecting a future return, and the money would go toward funding social determinants of health interventions.

After providing upfront funding for the interventions, bondholders would receive regular interest payments at intervals dictated by the bond. In addition, investors would receive the face value of the invested amount at the end of the bond’s term. Unlike a standard bond, investors would also see benefits from pursuing investments that target social determinants.

An SDH bond would allow managed care organizations to receive immediate capital to launch interventions for their beneficiaries. Since social determinants of health interventions help improve outcomes and lower costs, organizations will gradually incur funds to pay back the bonds.

The regular payments could be established based on a proportion of the estimated cost savings of an intervention. Since multiple managed care organizations would issue a bond, the share of outstanding bonds to be serviced would adjust over time depending on each organization’s enrollment, helping to avoid the wrong pocket problem.

Involving the capital market in SDH bonds would allow a greater influx of funds than managed care organizations would usually be able to invest, researchers said. Additionally, pooling funds and the ability to invest across multiple interventions reduces the financial risk through diversification.

Since the interventions are funded from one source, beneficiaries can maintain access to the interventions even if they switch plans or managed care organizations, researchers noted. SDH bonds also allow for potential public-private partnerships to address interventions that may not have a sizeable financial return but impact health equity.

To see the potential benefits of SDH bonds, managed care organizations must consider the number of organizations participating and the possibility of risk-sharing when structuring their bond.

Managed care organizations may face challenges when coordinating with state Medicaid agencies. One issue will be whether SDH bonds will be incorporated into the regular managed care organization procurement cycle, according to researchers. Other state policies, such as the medical loss ratio and premium rate-setting policies, must also be considered when designing the bond.

Organizations may experience difficulties tracking which beneficiaries receive the interventions as they do not generally have procedure codes. Accurate data will depend on the quality of reporting from community-based organizations and their ability to transmit timely data to managed care organizations.

Managed care entities must also consider which interventions to invest in and which community-based organizations should provide them. Researchers suggested issuing requests for proposals from community-based organizations in each state.

Although researchers applied the hypothetical bond to Medicaid managed care organizations, other payers, such as Medicare, could potentially use it.

“The SDH bond is an innovative financial instrument that can help address the wrong-pocket problem and encourage managed care organizations to invest in SDH interventions,” researchers concluded. “Taking this idea from theory to reality will require stakeholder engagement, careful review of the literature, and complex modeling to optimize the structure of the bond.”

 
 

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MCOS- Lujan Grisham intervenes in Medicaid procurement process | NM Political Report

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The article below has been highlighted and summarized by our research team. It is provided here for member convenience as part of our Curator service.

 
 

[MM Curator Summary]: Surprise! Er-body gets to do their MCO proposals over again.

 
 

Clipped from: https://nmpoliticalreport.com/2023/03/01/lujan-grisham-intervenes-in-medicaid-procurement-process/

 
 

By Daniel J. Chacón and Robert Nott, The Santa Fe New Mexican

Just as the state Human Services Department was getting ready to announce which insurers had been selected to receive contracts worth billions of dollars to administer its Medicaid program, Gov. Michelle Lujan Grisham stepped in with a last-minute surprise.

She ordered a do-over — a move that has sparked questions and criticism from lawmakers on both sides of the aisle amid shifting explanations from the governor’s administration.

“It just smells wrong,” said Sen. Jerry Ortiz y Pino, an Albuquerque Democrat who chairs the Senate Health and Public Affairs Committee.

“The timing of this decision is certainly suspect given the fact that the respondents to the RFP (request for proposals) had already been scored,” Senate Minority Leader Greg Baca of Belen said in a statement. “I fully support the bipartisan calls for the governor to explain this unexpected action.”

Last September, the department issued a request for proposals from health insurance companies to deliver services to the nearly 1 million New Mexicans on Medicaid, a state-managed federal health care program targeted at low-income residents.

In December, a seven-member evaluation committee comprised of bureau chiefs and directors reviewed and scored the five proposals the department received.

At the start of the year, Procurement Manager Charles Canada recommended the department “select/proceed with an intent to award” contracts to four of the five respondents — a recommendation endorsed by the department’s former Medicaid director, Nicole Comeaux, and chief procurement officer, Gary Chavez, according to documents obtained by The New Mexican.

Western Sky Community Care, one of the department’s existing Medicaid providers, didn’t make the cut.

Western Sky is a subsidiary of St. Louis-based Centene Corp., which reached a $13.7 million settlement with the state Attorney General’s Office in 2022. At the time, the AG’s Office said Centene failed to pass on discounts to the state’s Medicaid program, among other things. A separate news release issued by the state Superintendent of Insurance pegged the settlement at more than $17 million to resolve claims the company had violated consumer protection laws in connection with its spread pricing practices.

Centene has paid millions of dollars to settle Medicaid overpayment allegations in other states, according to published reports.

Canada wrote the insurers recommended for “selection/intent to award” — Blue Cross and Blue Shield of New Mexico, UnitedHealthcare, Molina Healthcare of New Mexico, Inc., and Presbyterian Health Plan — earned the highest point totals in the evaluation and offered proposals “deemed most advantageous to the State.”

Lujan Grisham’s communications director, Maddy Hayden, wrote in an email the governor and her staff “shared concerns” with former Human Services Department Secretary David Scrase and acting Secretary Kari Armijo “about the providers’ ability to provide adequate care and continuity of services during a changeover in providers.”

“Following these discussions,” Hayden wrote, “it was decided to cancel the procurement, review the deliverables and issue a new RFP to procure the best services for New Mexicans. This decision was based solely on protecting the best interests of the nearly 1 million New Mexicans covered by Medicaid.”

The Human Services Department initially had said it was scrapping the original RFP so the agency’s new leadership “can assess the design of the procurement” given the looming departures of Scrase and Comeaux, the former Medicaid director.

The decision has come under withering criticism, with House Minority Leader Ryan Lane, R-Aztec, calling for more transparency in the governor’s decision to intervene in the procurement process.

“New Mexicans deserve transparency, and I think that’s the issue right now, is there’s a lot of questions out there,” he said.

“We’re talking about multimillion-dollar corporations that submit responses to these kinds of RFPs,” Lane added. “We’re not talking about mom and pops that aren’t sophisticated, so I think people would typically think that these are well-defined responses and complete responses because of the level of sophistication. That’s why I think we need to have some transparency about why the RFP responses were not accepted.”

Ortiz y Pino indicated the governor had tainted the process.

“It just reinforces to me how critical it is that we not let politics enter into these decisions,” he said. “Keep the Governor’s Office out of it. Let the department do its own work. But no, they always have to get involved.”

Ortiz y Pino noted billions of dollars are at stake.

“This is not an insignificant thing,” he said. “When you factor in the federal money,” it’s about $8 billion to run the state’s Medicaid program.

Ortiz y Pino said the health insurance companies that answered the department’s request for proposals “spent a fortune” developing responses to the state.

“They’ve had to do enormous amounts of work and at the 11th hour — no, 11th hour, 59th minute — cancel them for no good reason given, absolutely no reason given, just we’re going to start all over now. That just does not feel right,” he said. “I don’t have any evidence at all that there’s something nefarious going on, but it just feels wrong.” 

The state’s contracts with its existing providers — Blue Cross and Blue Shield of New Mexico, Presbyterian Health Plan, and Western Sky Community Care — are set to expire at the end of this year.

“With over eighty percent of New Mexico’s Medicaid population receiving care through the managed care delivery system it is essential to select managed care partners that provide access to quality, cost-effective health care — and that can help transform the health care system to deliver measurably improved outcomes to New Mexicans,” Scrase, the former Cabinet secretary, said in a statement at the time.

The state decided to cancel the procurement Jan. 27, the same day the Governor’s Office announced Scrase’s plan to retire, according to the Albuquerque Journal, which first reported the story.

The request for proposals increased accountability for the state’s managed care partners, Comeaux, the state’s former Medicaid director, said in a statement when the department announced it was going out to bid.

“The new contract reflects our intent to require our managed care organizations and their subcontractors to work with providers and community partners to improve access, advance health equity, reduce disparities, and deliver comprehensive quality care that results in positive outcomes for New Mexicans,” she said.

Campaign finance reports filed with the New Mexico Secretary of State’s Office show Western Sky Community Care contributed $10,400 to Lujan Grisham’s campaign on April 4, 2022, during the primary election reporting period. The documents show a refund was issued the same day, though it doesn’t explain why.

At least three other insurers bidding on the Medicaid contracts — Blue Cross and Blue Shield, Molina and UnitedHealthcare — also contributed to the governor’s reelection campaign, documents show. Molina was at the top with $20,800 in donations.

Follow Daniel J. Chacón on Twitter @danieljchacon.

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MCOs- CareSource partnering with Walmart on new benefits for CareSource Medicaid members

MM Curator summary

The article below has been highlighted and summarized by our research team. It is provided here for member convenience as part of our Curator service.

 
 

[MM Curator Summary]: CareSource will join UHC on Walmart’s dance card.

 
 

 
 

Clipped from: https://www.daytondailynews.com/local/caresource-partnering-with-walmart-on-new-benefits-for-some-on-medicaid/J3OLSBZLIRCDDLOV5VJSQBAECA/

 
 

Dayton-based insurer CareSource on Tuesday announced a three-year partnership with Walmart to provide certain members of CareSource’s Medicaid plan access to health benefits and food through Walmart as part of an effort to address racial health inequities.

The partnership will begin in Ohio sometime within July or August of this year, with a focus on cardiometabolic conditions, such as heart disease, stroke, diabetes, or hypertension. Walmart will have community health workers complete state-approved health risk and social needs assessments. Those health workers will then connect select CareSource Medicaid members to community resources, life skills support, and health literacy education.

ExploreCareSource partnering with Michigan nonprofit, seeks to expand into ninth state

“Our goal is to utilize our combined assets to create healthier individuals and communities,” said Warren Moore, Walmart’s vice president of social determinants of health. “We’re trying to close the gaps in care and promote positive health behavior change through holistic, culturally sustaining, and high-quality health and wellness solutions. CareSource is the ideal partner to help bring this vision to life.”

Eligible CareSource members will receive monthly funds to spend on food, a Walmart-plus membership for no cost delivery, and access to tele-nutrition services to aid in improving their health outcomes. CareSource members also will be able to take part in CareSource Life Services, which includes CareSource JobConnect, to provide a path to financial tools and improve both economic mobility and health outcomes.

ExploreCareSource seeks to provide clinical services to the military

“This partnership will address the major needs our members face, which are difficulty with transportation, access to healthy food, access to care and assistance with care coordination,” said Dr. David Williams, CareSource’s executive vice president and chief medical officer. “We know providing additional support, such as an in-store community health worker, will create another access point to ensure our members have the resources they need, within a location they frequent. As a result of this relationship, we expect an immediate, positive impact in the lives of our members.”

CareSource and Walmart will also work together on a maternal and child health program to improve health outcomes for mothers and children in Georgia, providing similar access to community health workers and monthly stipends for food and health services.

 
 

From <https://www.daytondailynews.com/local/caresource-partnering-with-walmart-on-new-benefits-for-some-on-medicaid/J3OLSBZLIRCDDLOV5VJSQBAECA/>

 
 

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MCOs- CareSource, HAP’s joint venture to expand Medicaid coverage

MM Curator summary

The article below has been highlighted and summarized by our research team. It is provided here for member convenience as part of our Curator service.

 
 

[MM Curator Summary]: The two MCOs will team up in the Michigan market, with HAP getting help on the exchange and CareSource getting HAP’s 2% of the local Medicaid lives as a starting point.

 
 

 
 

Clipped from: https://www.modernhealthcare.com/medicaid/caresource-hap-joint-venture-medicaid-henry-ford-health?adobe_mc=MCMID%3D51072139927741433197045149676155828835%7CMCORGID%3D138FFF2554E6E7220A4C98C6%2540AdobeOrg%7CTS%3D1677142257&CSAuthResp=1%3A%3A840741%3A7461%3A24%3Asuccess%3ABC81500C8395D1FB26EE296B90FA68EB

Health Alliance Plan, the integrated insurer of Henry Ford Health, signed a letter of intent to create a joint venture with Dayton, Ohio-based CareSource to expand its Medicaid coverage and re-enter the public health care exchange program.

HAP currently provides Medicaid coverage to fewer than 40,000 in Michigan, exclusively in the thumb region and in Oakland, Macomb and Wayne counties. CareSource, one of the nation’s largest managed Medicaid providers, has 2.3 million members across seven states. Besides Medicaid, it offers marketplace and Medicare Advantage plans.

Related: Henry Ford Health’s $2.2B redevelopment to transform Detroit campus

Currently, HAP insures less than 2 percent of the statewide Medicaid population, but hopes to grow its Medicaid membership to 100,000 through the expansion, Dr. Michael Genord, president and CEO of HAP, told Crain’s.

“This joint venture brings national scale and innovation to our Medicaid line,” Genord said. “Leveraging CareSource’s abilities just makes sense … and drives forward the Henry Ford mission of caring for the most at-risk Michiganders and really drives this health equity mindset and delivers value.”

The JV product will operate as a separate entity and be headquartered in Detroit, said Erhardt Preitauer, president and CEO of CareSource. Terms of the deal are not finalized, both executives said, and will require approval from state and federal regulators.

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The JV will offer a new product line that will “capitalize on the (HAP) brand and name in the market,” Preitauer said.

The deal is expected to receive regulatory approval by the end of the first quarter this year, with expansion coming thereafter, Genord said.

HAP will also benefit from CareSource’s public marketplace product line. The Health Insurance Marketplace is a federally-operated insurance marketplace for citizens not offered insurance through an employer.

The new healthcare marketplace comes at a critical time. Medicaid coverage for hundreds of thousands of Michiganders could end in the next few months as the feds plan to roll back the pandemic health care emergency.

The state’s Medicaid population grew by approximately 700,000 during the pandemic thanks to the federal Families First Coronavirus Response Act, signed by President Donald Trump on March 18, 2020, which required states to continue enrollment of Medicaid beneficiaries for as long as the government declared the pandemic a public health emergency.

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That directive will end as part of the 2023 budget bill signed by President Joe Biden late last year. Beginning in April, states will have to start to re-establish their redetermination process, which assesses whether an individual receiving Medicaid benefits continues to be eligible.

“A lot of people will be leaving a Medicaid plan,” said Genord. That’s where our long-term vision for the marketplace comes in. We’ll have a value differentiation (from competitors).”

Genord did not provide details on how it plans to differentiate.

It’s unclear how the potential Medicaid purge will impact the new joint venture’s Medicaid line.

This story first appeared in Crain’s Detroit Business.
 

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MCOS- Molina expects contract wins to offset Medicaid losses

MM Curator summary

The article below has been highlighted and summarized by our research team. It is provided here for member convenience as part of our Curator service.

 
 

[MM Curator Summary]: Molina assures shareholders it will be just fine during the return to normal operations. So does Centene.

 
 

Clipped from: https://www.healthcaredive.com/news/molina-medicaid-losses-earnings/642391/

An article from

 
 

 
 

Illustration: Xavier Lalanne-Tauzia for Industry Dive

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Molina Healthcare executives said new contract wins will mitigate Medicaid member losses as consumer protections that shielded millions from losing coverage during the COVID-19 pandemic come to an end.

The insurer said it expects to lose about 300,000 Medicaid members when states resume eligibility checks beginning this spring, but Molina expects to pick up 200,000 members in Iowa and 40,000 in Wisconsin, which could help offset membership losses from redeterminations.

Molina won its contract bid in Iowa last year to provide Medicaid services in the state and it also acquired MyChoice Wisconsin, an existing Medicaid plan.

Overall, Molina expects 2023 Medicaid membership to be flat year over year, even as millions are poised to lose Medicaid coverage as states start to determine if Medicaid members are still eligible for coverage. 

Molina did not forecast how many Medicaid members it anticipates adding to its subsidized Affordable Care Act plans once members no longer qualify for Medicaid.

Molina CEO Joe Zubretsky said the data used to predict enrollment from redeterminations is “pretty imprecise.”

However, Centene, a Molina competitor, said it expects to recapture 300,000 members from redeterminations for marketplace plans. Centene expects to lose a total of 2.2 million Medicaid members to redeterminations.

States were barred from removing people from Medicaid during the public health emergency but can resume eligibility checks starting April 1, threatening to cut off coverage for millions.

Molina CEO Joe Zubretsky said the company’s success rate on bids for new and existing business was “exceptional.”

“We remain confident in our ability to win additional state contracts,” Zubretsky said during Thursday’s fourth-quarter earnings call with investors.

Zubretsky said Molina received notice at the end of January that it successfully defended its existing territory in Texas and will retain contracts in all of its existing service areas.

Molina reported a $792 million profit for 2022, a 20% jump from the prior-year period as the insurer generated 15% higher premium revenue due to acquisitions and membership growth in Medicaid and Medicare.

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MCOS- Big payers ranked by Medicaid membership

MM Curator summary

The article below has been highlighted and summarized by our research team. It is provided here for member convenience as part of our Curator service.

 
 

[MM Curator Summary]: The Bigs got bigger.

 
 

 
 

Clipped from: https://www.beckerspayer.com/payer/big-payers-ranked-by-medicaid-membership.html

Centene continues to lead the industry in Medicaid managed care contracts. Humana, with the smallest Medicaid membership of the large payers, plans to pick up more state contracts this year. 

Here’s how payers compare on Medicaid managed care enrollees, according to end-of-year earnings reports: 

  1. Centene: 15,974,800 Medicaid members

     
  2. Elevance Health: 11,571,000 Medicaid members 

     
  3. UnitedHealthcare: 8,170,000 Medicaid members

     
  4. CVS Health: 2,234,000 Medicaid members 

     
  5. Humana: 1,137,300 Medicaid members 

Cigna divested its Medicaid membership to Molina Healthcare in 2021.

 
 

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MCOS/PHE- The Role of Medicaid Managed Care Organizations in the PHE Unwinding

MM Curator summary

The article below has been highlighted and summarized by our research team. It is provided here for member convenience as part of our Curator service.

 
 

[MM Curator Summary]: A new survey of plans shows that most don’t have the up to date data CMS and states are hoping they have to help with the Return to Normal Operations.

 
 

 
 

Clipped from: https://healthpayerintelligence.com/news/the-role-of-medicaid-managed-care-organizations-in-the-phe-unwinding

Medicaid managed care organizations can help mitigate the negative effects of the public health unwinding in a variety of ways.

Source: Getty Images

 
 

By Kelsey Waddill

February 14, 2023 – Medicaid managed care organizations have a key role to play in the public health unwinding, a Kaiser Family Foundation (KFF) brief found.

The brief’s findings are based on two study components: a survey of Medicaid managed care organizations fielded from October to November 2022 and a roundtable discussion in November 2022. Out of 65 Association for Community Affiliated Plans (ACAP) plans, 29 plans in 15 out of 26 states contributed to the survey and ten plans participated in the roundtable.

Medicaid managed care organizations will have to update beneficiary contact information, conduct outreach, support coverage transitions, and navigate the effects of the unwinding.

Only 31 percent of ACAP plan respondents said that they had verified or up-to-date contact information for 76 to 100 percent of their Medicaid beneficiaries and 28 percent said that 51 to 75 percent of their Medicaid beneficiaries’ contact information was verified or current.

Moreover, the data that plans do receive from their Medicaid agencies may not be accurate. Less than four out of ten of the respondents (38 percent) said the beneficiary contact data from Medicaid agencies was accurate most of the time. Another 45 percent reported that it was accurate half of the time or less and the remaining 17 percent did not know.

While most plans reported taking steps to connect with beneficiaries, health plans faced a few barriers to connecting with Medicaid beneficiaries and other challenges related to Medicaid beneficiary communication.

Almost all participating plans (90 percent) experienced challenges in reaching Medicaid beneficiaries. More than half of the respondents faced barriers to acquiring or updating beneficiary information due to state regulations or the Telephone Consumer Protection Act (TCPA). Four out of ten plans experienced challenges due to HIPAA and another 21 percent struggled working with third parties.

For most Medicaid managed care organization respondents, states planned to send a monthly file of the beneficiaries undergoing renewals and many will provide files on beneficiaries who have not yet submitted renewal forms and those who may lose their coverage.

Fifty-two percent of the survey respondents intended to target certain populations—such as individuals with chronic conditions, pregnant individuals, or those with substance use disorders—for renewal outreach.

“Plans indicated these targeted outreach strategies would include additional communication; customized messaging; call center and provider portal alerts for select members; leveraging care managers, transition teams, and life coaches; and partnering with CBOs to provide in-home application assistance for members with disabilities and homebound members,” the brief explained.

Over 50 percent of plans expected to receive termination files from their state’s Medicaid agency on a monthly basis. Managed care organizations that offer a qualified health plan on the Affordable Care Act marketplace can share qualified health plan information with disenrolled individuals, if their states allow such activities. Nearly all the respondents who could alert disenrolled beneficiaries to their qualified health plans intended to do so.

Health plans predicted significant coverage loss among their beneficiaries, with 75 percent of health plans expecting 10 to 25 percent of their enrollees to lose Medicaid coverage. These expectations align with separate predictions. A quarter of health plans expected that 10 to 25 percent of their beneficiaries would lose coverage due to procedural reasons.

“Responding plans most frequently reported decline in Medicaid enrollment and related revenue loss, enrollee churn, and disruptions in member care as significant challenges they are expecting related to unwinding,” the brief found.

These statistics reveal the influence that Medicaid managed care plans have over the impacts of the public health unwinding, including Medicaid redeterminations and renewals.

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FWA- NY OMIG Finalizes Omnibus Regs Impacting Medicaid Providers’ and Plans’ Compliance Obligations

MM Curator summary

The article below has been highlighted and summarized by our research team. It is provided here for member convenience as part of our Curator service.

 
 

[MM Curator Summary]: NY MCOs will have to ramp up their internal efforts to fight FWA.

 
 

 
 

Clipped from: https://www.jdsupra.com/legalnews/ny-omig-finalizes-omnibus-regs-2406437/

 
 

On December 28, 2022, the New York State Office of the Medicaid Inspector General (OMIG) finalized the proposed rule published on July 13, 2022, that significantly revises the provider and Medicaid managed care organization (MMCO) compliance obligations in New York with no substantive changes. The new regulations became effective immediately upon issuance; however, OMIG enforcement will be delayed until March 28, 2023 (90 days after the effective date of the regulations).

As we previously reported, the rules incorporate some of OMIG’s guidance issued to providers on compliance program best practices and expectations. Additionally, the rules expand the requirement for MMCOs to have a Special Investigations Unit (SIU); build upon existing requirements related to MMCOs’ requirements governing plans’ fraud, waste and abuse prevention programs; and codify OMIG’s self-disclosure protocols for providers and MMCOs, with limited changes. In conjunction with the promulgation of these new compliance regulations, OMIG will be providing ongoing guidance and training in the form of statewide presentations, webinars and compliance program reviews. OMIG has published new compliance guidance materials on its website under the Compliance Library tab, including a document that compares the requirements in effect prior to these final regulations to the current requirements.

We strongly recommend that providers and MMCOs perform a compliance program effectiveness review utilizing these new standards, as OMIG intends to commence compliance program audits of providers to assess their compliance with these new standards. OMIG indicated in a recent presentation that a score of less than 60% compliance may result in enforcement actions, and even a “passing” score likely will result in corrective actions.

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MCOS- Human Services Department to cancel procurement process for the selection of managed care organizations to deliver Medicaid services

MM Curator summary

The article below has been highlighted and summarized by our research team. It is provided here for member convenience as part of our Curator service.

 
 

[MM Curator Summary]: Maybe next year.

 
 

Clipped from: https://www.hsd.state.nm.us/2023/01/30/human-services-department-to-cancel-procurement-process-for-the-selection-of-managed-care-organizations-to-deliver-medicaid-services/

Current contracts to remain in place, no disruption in services  

SANTA FE – The New Mexico Human Services Department (HSD) announced today it will cancel the procurement process for the selection of managed care organizations to deliver services to the state’s 800,465 Medicaid Centennial Care members. 

The current contracts in place will continue until a new, expedited request for proposals (RFP) is issued, so there will be no disruption in services being provided. The contracts for those companies are set to expire at the end of 2023.  

The original RFP is being terminated so that the agency’s new leadership, given the planned departures of both Secretary David Scrase and the Medicaid Director Nicole Comeaux, can assess the design of the procurement.  

Since 2019, the Medicaid program has worked to improve program benefits, provider payments, and access to care. HSD has invested over $800 million in increased provider rates, extended postpartum coverage to 12 months, worked to eliminate the developmentally disabled waitlist for services, removed asset tests that create barriers for older adults, implemented home visiting programs for pregnant women, processed 6,534 Medicaid Provider enrollment applications, and added reimbursement of Adult Accredited Residential Treatment Center services. 

The Department is dedicated to continuing to provide robust and comprehensive services to Medicaid customers.      

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We talk, interpret and smile in all languages.  We provide written information to our customers in both English and Spanish and interpretation services are available in 58 languages through our provider, CTS Language Link. For our hearing, and speech impaired customers, we utilize Relay New Mexico, a free 24-hour service that ensures equal communication access via the telephone to individuals who are deaf, hard of hearing, deaf-blind or speech disabled. 

The Human Services Department provides services and benefits to 1,076,746 New Mexicans through several programs including: the Medicaid Program, Temporary Assistance for Needy Families (TANF) Program, Supplemental Nutrition Assistance Program (SNAP), Child Support Program, and several Behavioral Health Services.