Director, Strategy Advancement- Medicaid (Humana)


The purpose of the Director, Strategy Advancement -Medicaid, is to work with the Medicaid Operations team to drive operational strategies in support our growing Medicaid portfolio. Advises and makes recommendations to senior executives on matters of significance in the National Medicaid Operations and Divisional teams, Business Development, Network, Finance and Clinical areas, as well as other stakeholders within and outside the Retail Segment.
Focused on optimizing the operating model of the National Medicaid Operations and Divisional structure while serving as an instrumental leader in achieving the Medicaid Growth Strategy and assuring an exceptional customer experience.
+ Provides end-to-end support to VP, National Medicaid Operations including but not limited to cross -functional coordination with his/her leadership team and key aligned partners on all initiatives, communications, and executive reporting. Key member of the National Medicaid Operations Leadership team. Represents the VP, National Medicaid Operations as needed in strategic settings to advance the priorities of the Medicaid portfolio
+ Builds relationships with executives and senior leaders across the Medicaid segment and with key business partners supporting the Medicaid and leads change management to execute the new Medicaid Market Operating Model across enterprise partners
+ Assumes leadership of complex strategic initiatives that are broad in scope. Identifies opportunities and leads large scale initiatives and programs for the segment from conceptualizing through implementation
+ Provides visibility and coordination of all large-scale initiatives within the National Medicaid Operations and Divisional teams, supporting cross-functional collaboration across Business Development, Network, Finance and Clinical areas
+ Actively engages in strategy execution to deliver business critical outcomes that advance our 1.5M Medical Member BHAG
+ Actively engages National Medicaid Operations Leadership Team in strategy development and execution in order to achieve successful growth and meaningful customer experience, including support and management of administrative budgets and business planning
+ Assumes a leadership position in promoting strong team health, particularly with National Medicaid Operations Leadership Team; but also key contributor to initiatives that strengthens the culture and improves the associate experience within the National Medicaid Operations organization in partnership with Medicaid Culture Team and Retail Communications, as well as key aligned partners including HR.
Required Qualifications
+ Bachelor’s Degree or equivalent experience
+ Experience in a matrix organization with proven ability to leader others by influence
+ 8 or more years of experience in change management, process improvement and leading large projects
+ 5 or more years of management experience or management consulting
+ 5 or more years advising executives
+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences
+ We will required full COVID vaccination for this job as we are a healthcare company committed to putting health and safety first for our members, patients, associates and the communities we serve. If progressed to offer, you will be required to provide proof of full vaccination or documentation for a medical or religious exemption consideration where allowed by law. Requests for these exemptions should be submitted at least 2 weeks prior to your scheduled first day of work.
Preferred Qualifications
+ Medicaid knowledge
+ Motivated self-starter; excited to work with cross-functional team members to execute against an end-to-end program scope
+ Strategic mindset with critical thinking skills to connect disparate dots and overcome ambiguity. Ability to evaluate and solve problems with rigorous logic that pushes beyond the obvious to uncover root cause issues and creative solutions
+ Adept at forming strong relationships with diverse teams and personalities through effective trust building and _collaboration_ . Strength in persuading multiple parties to align around one vision, and exudes the confidence to drive execution and adoption.
+ Strong communication skills, both verbal and written (including reporting and presentations) with demonstrated ability to use language that is succinct and clear and, when appropriate, strengthens new business positioning and emphasizes customer value
+ Experience leading large projects and programs from the conceptualizing through implementation. Comfort managing several different initiatives at one time and prioritizing efforts that deliver the greatest return for the business, all while leveraging standard methodologies, tools and platforms. Experience driving large scale change initiatives. _Track record of meeting deadlines and focusing on deliverables_ .
+ Experience leading and facilitating sessions where content is delivered and change management and adoption techniques are deployed
+ Intellectual curiosity with excellent listening skills and a passion for learning
+ Outcome orientation with the ability to use data to establish quantifiable success criteria and measure progress toward targeted results.
Scheduled Weekly Hours

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