Wake Forest Baptist Medical Center Staff Pharmacist, Population Health, Managed Medicaid Job in Winston-Salem, NC


Staff Pharmacist, Population Health, Managed Medicaid

SCHEDULE: 1st shift (0800-1630) subject to change based on needs. Mon-Fri, 40 hours weekly

JOB DESCRIPTION: This Staff Pharmacist will support the population health management program for Managed Medicaid. The Pharmacist will be responsible for providing frontline, direct contact with patients, pharmacies and providers primarily through phone or telehealth encounters. Pharmacy services will be designed to target adherence strategies, high cost disease states, medication therapy management, polypharmacy, education and counseling services, escalation strategies for specialty disease states and additional medication access needs. This role will also help optimize drug utilization from a cost-minimization standpoint, and may facilitate access to additional services, both within and outside the medical center. The Pharmacist will have direct contact with areas both within and external to the pharmacy department such as the population health team, pharmacy care clinic, Managed Medicaid care management system (Emtiro), retail and specialty pharmacies, social work, ambulatory care navigators, and healthcare providers. This individual must have strong problem-solving, emotional intelligence, creativity, written and verbal communication, data analysis, data interpretation and data entry skills. This individual must also be able to quickly adapt to change and maintain a positive attitude. This individual, like all department employees, will be expected to uphold the hospital’s key values and to be a team player at all times.


  • Graduate of an accredited School of Pharmacy with a B.S. in Pharmacy or Pharm. D. degree is required.
  • Completion of a Residency Program with at least 1 year of experience preferred.
  • Board Certification preferred.
  • Managed care experience preferred; community, specialty or ambulatory care experience preferred.


  • Active Registration with North Carolina Board of Pharmacy required.

1. Processes medication orders and prescriptions ordered by physicians or nurses for patients.
2. Supervises the work of technicians to ensure that correct medications are provided for patients on time, and support staff is fully utilized to meet area needs.
3. Provides pharmaceutical care to patients to achieve optimal therapeutic outcomes.
4. Participates in the team approach to quality improvement to support the Pharmacy Department’s commitment to the philosophy and principles of Total Quality.
5. Updates knowledge and skills of self and other health care professionals to maintain, improve and document competency.
6. Documents activities to provide information needed to meet standards, regulations, laws and/or other administrative requirements.
7. Participates in planning by establishing personal goals to support quality improvement efforts and contribute to the achievement of departmental objectives.
8. Provides age/developmental appropriate care in accordance with Age/Development Specific Guidelines for the age groups served when participating in patient care.
9. Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building.


  • Ability to communicate on a professional level with physicians, nurses and other professional staff when discussing drugs and drug related problems
  • Strong oral and written communication
  • Contact with patients, family members, visitors, coworkers and medical staff under a wide variety of circumstances
  • Excellent customer service skills


  • Potential exposure to infections and contagious diseases
  • Handles emergency or crisis situations
  • Possible exposure to latex
  • Possible exposure to cytotoxic (chemotherapeutic) agents
  • Requires judgment/action that could result in death of patients
  • Noise generated from telephones, computers/printers, hood and verbal communication
  • Possible exposure to the risk of bloodborne and/or airborne pathogens
  • Subject to many interruptions
  • Pressure due to multiple demands
  • Subject to changes in work schedules and areas to meet customer/department needs

To apply for this position, please click on the “Apply Now” button on this page. You must complete the application process and then submit your application by clicking on the “Submit” button located at the bottom of the page titled “Submit Online Application”. You will receive the following message once you hit the submit button: “You have successfully submitted your job application”.

Computers are available for applying within the lobby of the Human Resources Department located at 1920 West First Street, (on the corner of Miller and First Street) Winston-Salem, North Carolina 27104. You may also call our office for assistance at (336) 716-6464. Office hours are Monday-Friday, 8:00am-5:00pm.

If you are an individual with a disability and need reasonable accommodation to participate in the application process, please contact our Supervisor of Office Services by phone (336) 716-3367 or email at accommodationrequest@wakehealth.edu.

It is the policy of Wake Forest Baptist Medical Center to administer all educational and employment activities without discrimination because of race, sex, age, religion, national origin, disability, sexual orientation, gender identity or veteran status (except where sex is a bona fide occupational qualification or a statutory requirement) in accordance with all local, state, national laws, executive orders, regulations, and guidelines.


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