Special Projects Advisor – Housing – PHOENIX

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Arizona Health Care Cost Containment System
Accountability, Community, Innovation, Leadership, Passion, Quality, Respect, Courage, Teamwork

The Arizona Health Care Cost Containment System (AHCCCS), Arizona’s Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs and a recipient of multiple awards for excellence in workplace effectiveness and flexibility.

AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry.

Come join our dynamic and dedicated team.

The Division of Health Care Management

Special Projects Advisor – Housing

Job Location:

Address: 801 East Jefferson Street. Phoenix, Arizona 85034 

Posting Details:

Open Until Filled

Salary: $68,000 – $77,000

Grade: 23  

Job Summary:

The Division of Health Care Management is seeking a Special Projects Advisor. Under the direction of the Integrated Care Administrator, this position will serve as the primary contact and operational/programmatic subject matter expert for housing and homelessness related supportive services for Transition Aged Youth (TAY) aged 16-26 who are homeless or at risk of homelessness, including runaway minors, abandoned youth or youth who were expelled from their homes, youth who have aged out of child foster care or who been released from juvenile detention facilities. This position will oversee the managed care organizations service delivery and monitoring of the community based Coordinated Entry process and Homeless Management Information System (HMIS), to ensure members are connected to supportive service providers. This position will participate in community-wide efforts to address homelessness and related factors for the TAY population, facilitate regular meetings with MCOs and community stakeholders, and oversee operational and programmatic compliance for related deliverables. This position will also be responsible for participating in case conferencing with internal and external partners and providing support and technical assistance to MCOs in implementing initiatives related to H2O supportive services.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
* Clinical expertise in the delivery of behavioral health services and programs, including but not limited to; evidence based practice for permanent supportive housing, homelessness, Child and Family Team Practice, First Episode Psychosis, human trafficking, Substance Use Disorder, etc.
* Arizona Public Behavioral Health system, including AHCCCS/Administrative policies and procedures
* Principles and practices of program planning; assessment skills; Person Centered Planning and mechanisms of managed (prepaid) health care systems; preventative health practices; organization of health care systems and current trends that affect the systems; and research methodology and process
* Medicaid regulations
* Health care delivery systems, complex populations and unique applications in rural as well as urban areas.
* The roles and responsibilities of state agencies that serve AHCCCS members.
* The basic principles and practices of medical management/case management
* In depth knowledge of problem solving and technical writing
* Clinical knowledge of conducting case reviews/member case staffing
Ability to:
* Interpreting existing and new rules, laws and agency policy pertaining to the delivery of behavioral health services
* Monitoring policies and procedures that result in integrated behavioral health services with physical health care services, and/or enhance existing processes to achieve better outcomes
* Organizational skills that result in prioritization of multiple tasks
* Providing effective guidance and technical assistance regarding health care issues and the administration of AHCCCS behavioral health and integrated care programs.
Ability to:
* Produce effective written communication
* Multi-task in a fast-paced environment
* Produce work products with limited supervision
* Understand and communicate data/health analytics
* Improve processes/systems
* Collaboratively develop and implement new concepts
* Analyze barriers or problems and make recommendations for improvements
* Analytically review and evaluate program activities
* Establish and maintain effective working relationships, especially in a changing health care environment
* Communicate effectively with all levels of health care professionals and community partners/stakeholders


Five years clinical and/or programmatic experience in behavioral health service delivery systems including experience in a
public managed care environment;


A licensed clinical social worker (LCSW); a Registered Nurse or Nurse Practitioner with Psychiatric-Mental Health specialty
or a Master’s or higher degree in a behavioral health or health related field

Pre-Employment Requirements:

• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.
• Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) AND have an acceptable driving record for the last 39 months including no DUI, suspension or revocations and less than 8 points on your license. If an Out of State Driver License was held within the last 39 months, a copy of your MVR (Motor Vehicle Record) is required prior to driving for State Business. Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.


Among the many benefits of a career with the State of Arizona, there are:
• 10 paid holidays per year
• Paid Vacation and Sick time off (13 and 12 days per year respectively) – start earning it your 1st day (prorated for part-time employees)
• A top-ranked retirement program with lifetime pension benefits
• A robust and affordable insurance plan, including medical, dental, life, and disability insurance
• Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
• RideShare and Public Transit Subsidy
• A variety of learning and career development opportunities
• Opportunity to work 100% virtually or remotely on an ad-hoc basis (home office)

By providing the option of a full-time or part-time virtual/remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


Lifetime Pension Benefit Program
• Administered through the Arizona State Retirement System (ASRS)
• Defined benefit plan that provides for life-long income upon retirement.
• Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
• Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).

Deferred Retirement Compensation Program

• Voluntary participation.
• Program administered through Nationwide.
• Tax-deferred retirement investments through payroll deductions.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing careers@azahcccs.gov.
Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.