At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
Overview
The overarching goal of this position is to ensure quality, speed, and consistency in the delivery and execution of Lilly USA, LLC’s contractual obligations by uncovering insights and driving business results. A varied set of capabilities, including technology-first forward thinking, operational excellence, and disciplined execution, will help Contract Management & Analytics (CMA) drive innovation and growth to lead within the dynamic nature of customers and technology.
The Contract Administration (CA) Associate Director role aids in minimizing the financial and legal risks associated with sales reductions by ensuring all contract payments are appropriately administered, analyzed, documented, controlled, and reported on a consistent and timely basis. Responsibilities include, but are not limited to, oversight of day-to-day payment operations, supervision of area teams and prioritization of their activities, implementation of performance management, and coordination of Lilly Value and Access systems priorities/issues. This position serves on the staff of the CMA Associate Vice President. This position will also be involved in internal and external audits.
Primary Responsibilities
The Contract Administration (CA) Associate Director acts as the controller for Lilly Value and Access contract administration activities, balancing valid customer needs and obligations with appropriate financial controls with the Medicaid and Co-Pay segments. The CA Associate Director is responsible for ensuring operational efficiencies and consistency across customer segments, as well as payment system ownership. The CA Associate Director will clearly define expectations and instill a sense of ownership, responsibility, and accountability within the team. The Associate Director will also lead CA’s newly created Center of Excellence (CoE) which will drive special projects to conclusion utilizing SME’s across CA and IDS.
Key Objectives
- Staff Development/Supervision – Lead, coach, and develop a team of direct reports. Responsibilities include a) developing a high performing team that effectively responds to an evolving business environment and exceeds business needs; b) driving industry leading service and operations through exceptional leadership; c) fostering an inclusive environment which builds trust, coaches, develops, and empowers team members; d) ensuring all training is complete; e) executing Performance Management.
- Implementation of CMA Leadership Initiatives – as a member of the CMA Leadership Team, has shared responsibility for attaining alignment across functional boundaries and achieving CMA business goals and strategic objectives.
- Contract Administration Operations – responsible for establishing processes to validate both contract proposals and payments, ensuring that Lilly is not exposed to unnecessary risk. As necessary, provide input on new contracting possibilities, patient affordability programs, and help resolve escalated payment disputes.
- Authorization of Customer Payments/Contractual Commitments – responsible for accurate, timely, and compliant rebate payments across Medicaid and CoPay segments. Optimize payment and administration business practices as well as monitor compliance with established metrics. Evaluate and address potential impact to internal operations resulting from updates to the Medicaid Drug Rebate Program (MDRP) and Lilly’s patient affordability programs.
- CoE Lead & Special Projects – Facilitate the analysis and implementation of various special projects. Establish processes for prioritization, communication, and escalation between CA and Information & Digital Solutions (IDS). Other potential projects may include revenue leakage activities, participation in industry trade group initiatives, implementation of governmental regulations, organizational efficiency improvements, etc.
Basic Qualifications
- Bachelor’s Degree with a concentration in Accounting, Finance, Economics, Information Technology, Marketing, or relevant field of study that includes quantitative analysis
- 5+ years of relevant contracting, accounting, finance or similar experience
- Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.
Additional Skills/Preferences
- High learning agility
- Demonstrated business acumen and analytical skills
- Strong communication, interpersonal, and leadership skills
- Ability to engage and motivate team members with a focus on inclusion
- Demonstrated ability to translate organizational goals into specific actions
- Demonstrated ability to deliver projects/tasks on-time and within budget
- Controllership experience
- Negotiation/Conflict resolution
- Previous direct and/or indirect supervisory experience
- Knowledge of Model N or Flex Medicaid revenue system (or other comparable system)
- Experience leveraging technology in business operations
- Internal or external audit experience
- Financial and/or IT Certification (e.g., CPA, CMA, CIA, CISA)
- Previous experience with customers in pharmacy distribution channel or payer environment (Wholesalers, PBMs, Payer Customers, Pharmacies, CoPay Vendors)
- Experience with and understanding of Sarbanes-Oxley requirements
Location: LTC-South
Travel Percentage: 0-10%
Additional Information
Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.
Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.
Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.
As a condition of employment with Eli Lilly and Company and its subsidiaries in the United States and Puerto Rico, you must be fully COVID-19 vaccinated and provide proof of vaccination satisfactory to the company (subject to applicable law).
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