Field Director, Medicaid – West Region – Johnson & Johnson Health Care Systems Inc. at Johnson & Johnson


Field Director, Medicaid – West Region – Johnson & Johnson Health Care Systems Inc.

Johnson & Johnson Health Care Systems Inc. Strategic Customer Group Inc. is recruiting for a Field Director, Regional and Government Accounts – Payer for the Medicaid West Region, covering Medicaid customers in 30 states. This is a field-based Account Management leadership role and residing in one of the covered states is preferred.

Johnson & Johnson Health Care Systems Inc. provides account management and customer support services to key health care customers, including hospital systems and group purchasing organizations, leading health plans, pharmacy benefit managers, and government health care institutions. The company also provides contract management, logistics and supply chain functions for the major Johnson & Johnson franchises. This role is focused specifically on Medicaid, government business.

The Janssen Pharmaceutical Companies of Johnson & Johnson, provide medicines for an array of health concerns in several therapeutic areas. Our goal is to help people live healthy lives. We focus on treating, curing, and preventing some of the most devastating and complex diseases of our time. And we pursue the most promising science, wherever it might be found. We have produced and marketed many first-in-class prescription medications and are poised to serve the broad needs of the healthcare market – from patients to practitioners, from clinics to hospitals. For more about the Pharmaceutical Companies of Johnson & Johnson, visit:

The Field Director, Regional and Government Accounts leads, collaborates, and directly manages an external facing team of Strategic Market Directors who are fully accountable for, and have primary responsibilities for the Janssen portfolio in Medicaid, as well as leading internal state coalitions to understand market influencers and mitigate potential risks. The Field Director is responsible for ensuring product access and profitability within covered Medicaid states through direct interaction, coaching and guidance of their direct reports. The Field Director also serves as a thought leader and expert resource for specific areas of expertise in the local market, across the Janssen therapeutic areas and portfolio of products.

The Field Director ensures that customized business plans, strategic goals and objectives, and account plans are developed for each Medicaid stakeholder that aligns with Regional, National, and Company goals. The Field Director ensures that the team efforts are prioritized across stakeholders to maximize product access opportunities, share customer insights, and aid the team in obtaining and allocating resources. The Field Director collaborates and consults with stakeholders across the matrixed internal organization to develop and execute exceptional solutions that exceed mutual current and unmet or unrealized needs that bring value to all parties. The Field Director serves as a field-based conduit by interacting and communicating with cross-functional business partners to identify and understand stakeholder needs and provides voice of customer feedback. The Field Director collaborates with Brand teams to develop and execute brand strategies that considers marketplace trends gained through intelligence and constant communication with stakeholders. The Field Director incorporates knowledge of local and regional dynamics, marketplace complexity and business trends to deliver maximum access to the portfolio of products. This role is also responsible for navigating alignment with internal SCG Value, Access and Pricing partners to achieve business plan product access objectives.

The Field Director hires, develops, assesses, trains, and motivates team members to achieve business and professional developmental goals and objectives. They coach others to effectively convince internal and external stakeholders to build mutual alignment, adopt difficult positions, and achieve outcomes that are both customer-centric and company responsible.


  • BA/BS degree required.
  • Five years of account management experience required.
  • Three or more years of people management experience within healthcare required, preferably within pharmaceutical, medical/surgical or device account/sales management.
  • Experience leading an external-facing team, managing multiple projects simultaneously and effectively leading and developing direct reports required.
  • Experience in health plan, payer contract negotiations, and contract implementation strongly preferred.
  • Janssen therapeutic area and product knowledge preferred.
  • Prior experience with key stakeholders at the Director and senior management level preferred.

This Field Director position is field-based and covers; AL, AZ, AR, CA, CO, HI, ID, IL, IN, IA, KS, LA, MI, MN, MS, MO, MT, NE, NV, NM, OH, OK, OR, PA, SD, TX, UT, WA, WI, WY and requires up to 50% travel.

At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional, and financial health of our employees and the ones they love. As such, candidates offered employment must show proof of COVID-19 vaccination or secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit

Johnson & Johnson Family of Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Primary Location
United States-California–
Other Locations
North America-United States-Arizona, North America-United States-Colorado, North America-United States-Hawaii, North America-United States-Iowa, North America-United States-Idaho, North America-United States-Illinois, North America-United States-Indiana, North America-United States-Kansas, North America-United States-Louisiana, North America-United States-Michigan, North America-United States-Minnesota, North America-United States-Missouri, North America-United States-Mississippi, North America-United States-Montana, North America-United States-Nebraska, North America-United States-New Mexico, North America-United States-Nevada, North America-United States-Oklahoma, North America-United States-Oregon, North America-United States-Pennsylvania, North America-United States-South Dakota, North America-United States-Texas, North America-United States-Utah, North America-United States-Washington, North America-United States-Wisconsin, North America-United States-Wyoming, North America-United States-Alabama, North America-United States-Arkansas
Johnson & Johnson Health Care Systems Inc. (6077)
Job Function
Requisition ID


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