Associate Director, Medicaid Implementation – Remote, US | Humana



The Associate Director, Medicaid Implementation (Project Management) manages all aspects of a project, from start to finish, so that it is completed on time and within budget. The Associate Director, Medicaid Implementation (Project Management) requires a solid understanding of how organization capabilities interrelate across department(s).


The Associate Director, Medicaid Implementation (Project Management) develops and maintains a Medicaid Implementation Project Management Office (MPMO). Responsible for the strategic and operational oversight of multiple projects to support business objectives through project planning and implementation. Responsible for project management methodology and standard reporting.

  • Leads large scale and complex projects and initiatives throughout across the entire enterprise.
  • Provides leadership and oversight of the business unit’s entire implementation processes; managing company adherence to standard implementation processes for both Business and IT.
  • Manages project staff involved in the planning, development and implementations.
  • Manages business and program implementations to meet budget, timeline, and contractual requirements.
  • Maintains standard business implementation organizational structures, team structures, work breakdown structures, work planning, issue logs, decision logs, change control and executive reports.
  • Provides input on operating models, including standard corporate functional and information system models, performance metrics, expected outcomes and plan impacts.
  • Coordinates enterprise wide cross-functional tasks between various internal and external areas to ensure successful project outcomes.
  • Communicates project status to all internal and external stakeholders.
  • Mentors project team members and stakeholders using appropriate tools and techniques in order to increase and maintain commitment to portfolio objectives.
  • Identifies and reduce redundancies among projects when necessary.
  • Leads change management activities.
  • Identifies and develop contingency plans to mitigate and address risks.
  • Sets the pace and manage the cadence of Medicaid Implementation activities.
  • Acts as the Humana point of contact for implementation activities with the government partners during the implementation.
  • Supports Market leadership in delivering the contractual obligations required under the State Medicaid RFP/Contract.


Required Qualifications

  • Bachelor’s Degree or equivalent experiences.
  • Five (5) or more years of technical and/or business project management experience.
  • Two (2) or more years of leadership experience.
  • Must have a room in your home designated as a home office; away from high traffic areas where confidential information may be secured.
  • Must have the ability to provide a high-speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard speed for optimal performance of 10×1 (10mbs download x 1mbs upload) is required.
  • Associates working in the state of Arizona must comply with the Tobacco Free Hiring Policy (see details below under Additional Information) and upon offer will be subjected to nicotine testing as part of a 10-panel drug test.
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences.


Preferred Qualifications

  • Knowledge of Systems Development Life Cycle, Waterfall, and Agile Development Methodologies.
  • Possess a solid understanding of operations, technology, communications and processes.
  • Proficiency in Microsoft Office programs.
  • Experience working in Medicaid and/or Medicare.
  • Possess a solid understanding of operations, technology, communications and processes.
  • Six Sigma and / or Project Management Institute certification.


Additional Information

  • Travel: up to 25% to various states.
  • Direct Reports: up to 12 associates.
  • Work Days/Hours: Monday – Friday; Eastern Time Zone.
  • The following policy applies ONLY to associates working in the state of Arizona: Humana is committed to providing a safe and healthy work environment and to promoting the health and well-being of its associates. Effective July 1, 2011, Humana adopted a tobacco-free hiring policy that will promote a healthier workplace and will not hire users of tobacco and nicotine products. If you have any questions, please consult with your recruiter.


Interview Format

As part of our hiring process, we will be using an exciting interviewing technology provided by Montage/Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours



Clipped from: