Statement Regarding Unauthorized Medicaid Data Access

MM Curator summary

[MM Curator Summary]: Gainwell released details on a member-data breach that happened June and October last year.


The article below has been highlighted and summarized by our research team. It is provided here for member convenience as part of our Curator service.


Gainwell Technologies LLC announced it has notified 2,765 Georgia Medicaid members of a privacy issue that may have impacted their protected health information. These separate incidents occurred on June 25, 2021 and October 29, 2021, and relate to an unauthorized individual(s) gaining access and viewing payment information of two health care providers. 

The unauthorized individual(s) attempted to obtain payments intended for the providers. There is no indication that the unauthorized individual(s) attempted to access Medicaid member information; however, the individual(s) were able to view documents for 2,765 Georgia Medicaid members that included the names, Medicaid member IDs, medical record numbers, and billing codes for services covered under Georgia Medicaid. Social Security numbers were not disclosed as part of these incidents. Members who were impacted were sent a notification letter from Gainwell. 

Members who receive a notification letter or have questions about this incident can call 1-833-903-3648 from 9 a.m. to 9 p.m. Eastern Time Monday through Friday.

For more information, click here link to press release.


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