State & Local Outreach Manager – Medicaid – Remote | American Cancer Society

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Position Description


  • This is a remote position that can be home-based anywhere in Alabama, Florida, Georgia, Mississippi, North Carolina, or South Carolina. ***


Job Summary


Under the guidance and supervision of the Sr. Outreach Manager, Medicaid, this position will work with state coalitions and partners to continue to grow and improve the patient story collection strategies and collaborate on communication strategies for the media and public for the Medicaid Covers US project. This position is part of a Project team charged with leveraging the assets and capabilities of ACS CAN to shift and reframe the perceptions of the role the Medicaid program in providing access to care for cancer patients, survivors, those with chronic diseases and those at risk with cancer and chronic diseases. The Medicaid State and Local Outreach Manager will help maintain and grow a Medicaid story bank, providing a valuable asset for ACS CAN’s work to demonstrate the role of the Medicaid program in providing low-income families and individuals access to care. The Medicaid State and Local Outreach Manager will work in close collaboration with the Medicaid Covers US project team, including the: Project Director, Medicaid State and Local Campaign Manager, project team, ACS CAN’s national and field advocacy staff, including grassroots, media advocacy staff, and policy team.


This position will also work with staff across the country in different issue areas to help build an ACS CAN wide story bank through training, support, and technical assistance in identifying, interviewing and engaging storytellers. This position will engage in strategic conversations with state staff to best identify opportunities to highlight the stories of people with lived experiences in order to better educate and advocate for ACS CAN’s mission priorities. A primary focus area for this position will be working with state coalitions and partners to expand and deepen new and existing partnerships with organizations of color in the South, particularly organizations and institutions led by and serving Black communities. In consultation with the Sr. Outreach Manager, the Medicaid State and Local Outreach Manager would develop new and existing relationships with Black-led organizations and institutions, such as with HBCUs in the South and build on existing relationships with Black Greek Life organizations (the Divine 9) that are already engaged in cancer related advocacy. The person in this role will work in close collaboration with the Medicaid Covers US project team, including the: Senior Director, Sr. Medicaid State and Local Campaign Managers, project team, ACS CAN’s national and field advocacy staff, including grassroots, media advocacy staff, and policy team.


This position will also support administrative functions related to this partnership development, including support for the contracts process, storytelling logistics such as consent forms and coordinating storyteller films, grants and funder reporting, and other duties as needed.


This is a grant-funded position, with time-limited funding.


Major Responsibilities


  • Identifying and interviewing storytellers, writing their stories, with an emphasis on collecting stories from HBCU staff, faculty, and students and connections made with Black Greek Life and other HBCU affinity organizations at all levels (students, alumni) while building lasting relationships with them, and identifying ways to engage them in ACS CAN and Medicaid Covers US work.
  • In collaboration with the Medicaid Covers US project team and media advocacy staff:
  • Assist in the development and successful execution of a plan for identifying and collecting diverse stories from those that access health care through the Medicaid program within the target states of the project; (2) Support execution of a media plan to leverage these stories through various media channels; (3) Identify, collect, produce and deploy stories in a story sharing campaign focused on Medicaid.
  • Working with the Project team, ACS CAN national and field advocacy staff and others as appropriate, build relationships with national, state and local organizations who can contribute to the campaign’s story-collection efforts with an emphasis on relevant HBCU professional schools and engaging and deploying participants as volunteers where appropriate.
  • Building, tracking, and executing a sustainable stream of story leads from internal sources, including but not limited to the National Cancer Information Center, social media, and volunteers nation-wide.
  • Assisting in the implementation of a nation-wide story bank by helping state-based staff collect and track their volunteer stories.
  • Keeping in touch with storytellers from across the country to help them stay engaged and identifying opportunities for them to share their stories.
  • Assist with strategizing with state teams on story identification and collection and helping with storyteller interviews. Coordinating development and rollout of a Medicaid expansion and race equity training module for use in schools of public health, social work, nursing, and medical schools in project states, including HBCUs.
  • Working with the Project team, ACS CAN national and field advocacy staff and others as appropriate, build relationships with national, state and local organizations who can contribute to the campaign’s outreach efforts. Partnership development will focus on local, state and regional strategies in Southern states as well as diversifying project partners and reach of the campaign into communities disproportionately impacted
  • Co-design and execute events in targeted states/communities in collaboration with project partners.
  • Establish and maintain collaborations and partnerships with other organizations and community influencers in Southern states to forward assigned campaign objectives. Coordinate campaign activities with grassroots and community-based project partners, as well as with regional and national ACS CAN grassroots teams.
  • Participate in state coalition strategy calls as appropriate to support and contribute to outreach strategies
  • Collaborate with State and Local Campaigns team on execution and follow through on partner contracts, evaluating progress on contract work, and contribution to written and verbal reporting on activities as requested.
  • Other duties as assigned.


Position Requirements


FORMAL KNOWLEDGE


  • Preferred BS, BA degree with demonstrated campaign/legislative and or communications experience in public health, sociology, public policy, health equity, or another related field.
  • Minimum of 5 years of public health or non-profit operational and project and budget management experience.
  • Exceptional writing and editing skills, as well as the ability to adopt the style, tone, and voice accordingly when documenting people’s stories.
  • Well-organized and detail oriented.
  • Highly collaborative style.
  • Ability to establish and maintain effective working relationships with many different stakeholders and constituencies.
  • Ability to multi-task and can be flexible in performing tasks as priorities will change from time to time depending upon program changes.
  • Strong interpersonal skills.


SPECIALIZED TRAINING OR KNOWLEDGE


  • Experience producing content for the web, as well as channel-specific knowledge (blog, Facebook, Twitter, etc.).
  • Knowledge of programs and initiatives available to individuals and families with low incomes.
  • Experience working with individuals and families with low incomes.
  • Experience creating and executing communications and/or campaign/legislative plans.
  • Experience creating and managing diverse coalitions.
  • Understanding of public policy and health insurance/Medicaid coverage.
  • Graphic design skills are a plus.


Competencies/Skills


  • Campaign and media and communications strategic, development, production and management skills with the ability to respond to changing circumstances/priorities.
  • Demonstrated ability to work with coalitions and groups together to deliver results.
  • Ability to manage internal and external collaborations.
  • Strong verbal and written communication skills.
  • Ability to handle difficult situations involving difficult people.
  • Ability to handle multiple planned and unplanned projects, roles, and responsibilities.
  • Persistent attention to detail, while maintaining an overall view of the situation.
  • Self-motivated and able to work with limited supervision.
  • Demonstrated work ethic, integrity and professional conduct.
  • Consistent ability to set and deliver against a work plan in a fast-paced environment.
  • Ability to communicate with volunteers, staff, and constituencies from multiple organizations, and to provide strategic guidance in a collaborative, consultative, and positive manner.
  • Information research, analysis, and evaluation skills.


SPECIAL MENTAL OR PHYSICAL DEMANDS


  • Ability to travel (by car and/or airplane) frequently.
  • Ability to complete work deliverables while traveling.
  • Ability to juggle multiple initiatives at the same time.


The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).


ACS CAN provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.