Senior Business Analyst – Medicaid Eligibility Systems

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About Public Consulting Group

Public Consulting Group, Inc. (PCG) is a leading public sectorsolutions implementation and operations improvement firmthat partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has over 2,500 professionals in more than 60 offices worldwide.PCGs Technology Consulting practice offers a full spectrum of quality Information Technology (IT) services to help state and local government agencies at every stage of the IT life cycle.Through its specialized IT services, PCGs Technology Consulting team finds cost-effective ways to help agency partners deliver successful IT systems that enhance the lives of the user base. To learn more, visit


Consultant/Analyst will provide a combination of Medicaid and Project Management expertise in monitoring project lifecycle implementations in waterfall, agile and/or hybrid methodologies and providing advisory services on best practices and problem remediation strategies. The incumbent will assess project status progress and quality in accordance with PMI standards as applied in the context of eligibility systems design, development, implementation, and operations. The successful candidate will have either state agency or vendor experience with state Medicaid eligibility systems which includes knowledge of eligibility programs and state options. Experience as an eligibility worker, supervisor, or state eligibility program or operations manager highly preferred. The Consultant will report to the team leader on project status through participation and observation of DDI activities in the requirements, construction, system integration testing, UAT, and go-live phases of DDi activites. Will contribute to deliverables and work products delivered by the by the team. These deliverables and work products will be completed in accordance with our overall strategy, approach, and methodology.

Provides project management and technical expertise on large-scale IT projects

Supports development of all deliverables, status reports and other work products

Supports activities to plan and oversee all project work and develop/manage any potential organizational change management strategies or processes that might be needed

Support the goals and outcomes of the project stakeholders

Support Developing, managing, and updating Project Plan and other project documents (e.g., Communication Plan, Risk Plan, Stakeholder Register, Resource Plan)

Support and or develop, manage, and update the execution of the Project Schedule to ensure project scope and applicable milestones are met

Support or develop and deliver regular status reporting

Identifies, tracks, and manages project risks; including coordination for risk mitigation

Identifies, tracks, and manages project issues; including coordination for issue resolution

Establish a response and track the response to project recommendations (e.g., Quality Assurance (QA) vendor recommendations)

Provide ongoing communication (e.g., email, meetings) to provide project status

Collaborate with the projects Communication Manager to enhance communication efforts

Review project and related operational processes and provide input for improvement by implementing relevant lean or agile strategies

Conduct Agile Project Management and Organizational Change Management workshops



Direct experience with state Medicaid eligibility systems

State agency work experience with Medicaid, SNAP, TANF or other health and human service programs

Self-directed and reports to the Engagement Manager

3+ years of prior project management experience using both Agile and Waterfall techniques in IT related projects to include operations, infrastructure, and application development projects

Demonstrated ability to work directly with diverse business and technical team members in a strong team-oriented environment


Certified Scrum Master or PMI Agile Certified Practitioner certification

QA / IV&V experience preferred

PMI Project Management Professional certification

EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employmentregarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programsare based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.


Job Locations

US-MS-Jackson US US-TX-Austin US-GA-Atlanta US-TN-Nashville

Posted Date
3 months ago
(5/9/2022 7:04 PM)

Job ID


# of Openings





Regular Full-Time

Practice Area

Technology Consulting

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