JIRA, Technical support, Goal oriented, Workflow, Content development, Medicaid, Leadership
Contract W2, 12 Months
$35 – $38
Job Description
Important Note: Statewide travel up to 25% of the time is required in the performance of the work for this position as soon as COVID related restrictions are lifted. Travel may include some evenings and weekend days.
The primary purpose of this position is to assist with the coordination of NC FAST Medicaid readiness activities, which includes the development of readiness materials, plan, and approach for virtual and in-person delivery to NC FAST users. This person will work with and guide/track the workflow of a team of NC FAST Readiness Liaisons tasked to design and deliver virtual interactive webinars and in-person deliverables to county Child Services staff. In addition to resource coordination and project management responsibilities, this position is required to provide critical, daily guidance & assistance, such as Lead Reviews on all content development, organization of readiness schedule, materials, and delivery to ensure deadlines are met. This person will work closely with Implementation Team leaders to understand the priorities and expectations of all stakeholders. S/he will also collaborate with NC FAST and Medicaid subject matter experts to all information & strategies align with program and policy requirements. Other duties include roll-out planning and scheduling and status reporting.
SKILL REQUIRED:
|
Skill |
Required / Desired |
Amount |
of Experience |
|||
|
Demonstrated working knowledge base of technical requirements, program requirements and business needs in county Departments of social services. |
Required |
5 |
Years |
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|
Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs. |
Required |
5 |
Years |
|
|
Demonstrated working knowledge of/ability to interpret rules, procedures and policies with an emphasis on NC Medicaid programs. |
Required |
5 |
Years |
|
|
Experience leading others and working directly with program subject matter experts, technical support and others to assure deliverables are met. |
Required |
5 |
Years |
||
|
Ability to collect, review and interpret data effectively to ensure stakeholder and agency objectives are met. |
Required |
|
|
||
|
Significant proficiency in NC FAST navigation, application development and capacity for system analysis to support user enrichment and strategic plans |
Required |
5 |
Years |
||
|
Ability to think analytically and engage in active problem-solving. |
Required |
|
|
||
|
Ability to work systematically and logically to resolve problems, identify causes and anticipate both expected and unexpected results. |
Required |
|
|
|
Demonstrated above average written and oral communication skills including correct grammar, vocabulary, and terminology for effective communication. |
Required |
5 |
Years |
|
Ability to plan and organize large volumes of work in an organized, detailed, and results driven manner both in a team and individually. |
Required |
|
|
|
|
Demonstrated above average relationship building and retention skills with both internal and external . |
Highly desired |
|
|
|
|
Strong understanding of internet concepts and web technology. |
Highly desired |
|
|
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Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives. |
Highly desired |
|
|
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|
Experience with JIRA software |
Desired |
3 |
Years |
||
|
Experience with Agile methodology |
Desired |
3 |
Years |
||
|
Experience with Project Management |
Highly desired |
3 |
Years |