Medicaid Program Specialist I (Telehealth Coordinator – PCN 06-N16006) Job Opening in Anchorage, AK at State of Alaska


State of Alaska


 Anchorage, AK Full Time

Job Posting for Medicaid Program Specialist I (Telehealth Coordinator – PCN 06-N16006) at State of Alaska

This position is open to Alaska Residents only.
 Please check our residency definition to determine if you qualify.


What you will be doing:
The Medicaid Program Specialist I is a long term non-perm position located in Anchorage, within the Division of Senior and Disabilities Services(SDS) serving as a Telehealth Coordinator. This position is partially funded by the Mental Health Trust Authority to help the department meet established goals to deliver services through telehealth technology in order to allow rural communities to receive Waiver and Personal Care services more efficiently. Under the direction of the Research and Analysis Unit Manager, this position will be responsible for maintaining and enhancing the telehealth and videoconferencing capabilities of this division, while analyzing and tracking the cost of the telehealth program, serving as the primary trainer and as a subject matter expert in utilizing telehealth to deliver services. This position will also assist in analyzing assistive technology applications and act as a subject matter for the use of videoconferencing technologies by this division.
Our organization, mission, and culture:
The Research and Analysis Unit provides information, research, and analysis products to state and national stakeholders including representatives of Senior and Disabilities Services and Health and Social Services. The unit specializes in business process development and diagramming, data maintenance, statistical analysis, report writing and publishing, account management for Harmony (division’s database) and training associated with the use of SDS data systems and processes. As an IT liaison, the unit advises the division on technical developments and collaborates with Health and Social Services, Enterprise Technology Services on a variety of projects.
The benefits of joining our team:
The Research and Analysis Unit is a group of individuals who are excellent problem solvers and are passionate about supporting the Division of Senior and Disabilities Services and its mission by providing, implementing and supporting a variety technology based solutions. There are always advancement opportunities available within the division.
The working environment you can expect:
Position is located in Anchorage, AK.  Currently Division staff are teleworking due to ongoing public health concerns brought on by the pandemic.  At this time, application needs to be able to work from home until such time as they are asked to come back to the office.
Who we are looking for:
•   Excellent communication and customer service skills
•   Note taking and documentation skills
•   Team-player and a self-starter
•    Experience utilizing and supporting videoconferencing and/or telehealth hardware and software
•    Proficiency in the use of Microsoft Office Products

A cover letter is NOT required for this position. Your complete application, including supplemental questions will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

To view the general description and example of duties for an Medicaid Program Specialist I please go to the following link:
One year of experience as a Medicaid Program Associate with the State of Alaska or the equivalent with another employer.


Four years of any combination:

Post-secondary educational course work in public health, economics, public policy, legal studies, finance, business, or computer sciences from an accredited college (2.67 semester or 4 quarter hours equals 1 month)


Experience health insurance administration, health insurance management information system, or health insurance finance and accounting; experience monitoring medical or public assistance programs for fraud or quality; experience conducting policy research and analysis; experience drafting health insurance policy; experience developing health insurance programs; experience examining medical claims, coding, billing, or patient information for reimbursement; or experience in a medical or healthcare field.


Certification as a Program Integrity Professional, Professional Coder, Professional Biller, Medicaid Professional, or other equivalent certification will substitute for one year of the required education and/or experience. At time of interview applicant(s) are requested to submit
1. If using postsecondary education to meet the minimum qualifications, a copy of your transcript(s) will be required if you are selected for an interview.
2. Contact information for three professional references (at least 1 must be a current or former supervisor)
3. Most recent performance evaluation (if available)]
 Please read the below information carefully. This applies to your application submission. 

For your application to be evaluated you must answer the Supplemental Questions.  Be specific in your answers and tell us how you acquired the relevant experience. Please use complete sentences and proof-read your submissions when answering the supplemental questions. Your responses will be considered a writing sample and will be used to determine which applicants will advance to the interview phase of the recruitment process.
To verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application.  (Unofficial are okay, please ensure that the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application, provided at the time of interview or if not provided, transcripts will be required prior to appointment.
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.  Omission of required documentation listed will result in an incomplete application and you will not receive further consideration.
When using work experience not already documented in your application, please provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. Work experience needed to meet the minimum qualifications must be documented in the application.  If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment.  A resume will not be used to determine that minimum qualifications have been met for the position in which you are applying.

 If you are currently or previously been appointed to a flexibly staffed position please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level.  Ensure your time and any subsequent flex promotion(s) are documented as a separate position. This is required as there are minimum qualifications that require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected in your application this may cause the processing of your application for consideration to be delayed.
 NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting “see resume or CV” or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
 The State of Alaska does not provide VISA Employer sponsorships.

This position is open to Alaska Residents only.
 Please check our residency definition to determine if you qualify.

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as ALEXsys or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska “How to Apply” webpage, found here:

Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the’’ domains.  For information on allowing emails from the ‘’ domains, visit the Lost Password Help page located at


The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

 Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to
 For applicant password assistance please visit:

 For specific information in reference to the position please contact the hiring manager at:
 Name:  Anastasiya Podunovich, Research and Analysis Unit Manager
 Phone: (907) 269-3477


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