GOVERNMENT OPERATIONS CONSULTANT II – ESS Program Medicaid Policy at State of Florida

Pay: Competitive/hour

Agency: Children and Families

Working Title: GOVERNMENT OPERATIONS CONSULTANT II – 60064452 – ESS Program Medicaid Policy

Salary: TBD

Department of Children and Families

Tallahassee, Florida

This is an Internal Agency oppurtunity.

Only current department employees are eligible to apply.

  • Current employees will be compensated in accordance with the DCF salary policy
  • This posting will be used to fill position vacancies in Career Service

The Florida Department of Children and Families (DCF) is
the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, child care providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Economic Self-Sufficiency (ESS) Program helps to promote strong and economically self-sufficient communities by determining eligibility for food, cash and medical assistance for individuals and families on the road to economic recovery.

To learn more please visit

GOVERNMENT OPERATIONS CONSULTANT II – 60064452 – ESS Program Medicaid Policy

This position provides technical assistance, assisting with Medicaid policy development and training, and interfacing with Department staff, partner agencies and the public.


This is work researching and interpreting federal and state Medicaid rules and regulations to ensure compliance and correct and accurate information is provided to operations and partner staff. Work also includes completing legislative bill analysis and other evaluations and reports. This position provides Medicaid eligibility technical assistance to regional ESS program office staff, other DCF staff as well as a variant of external partners to assist in ensuring policies and procedures are properly applied.

This position requires in-depth knowledge of Medicaid eligibility policy and process, and the systems used to process applications and maintain ongoing Medicaid eligibility.

Minimum Qualifications:

  • Must be a current FL DCF employee, working in the ESS Program.
  • Must have documented experience researching, reviewing and writing technical policy related documents.

Preferences will be given to candidate who meet the following criteria:

  • Experience determining eligibility for the Medicaid program.
  • Experience working in a regional ESS program office, or a Central Program office.


  • Reviews programs, services, forms and reports, and works with management and users to identify problems and improvements.
  • Prepares policy manuals and trains workers in new policy and use of new forms, reports, procedures or equipment, according to organizational policy.
  • Designs, evaluates, recommends, and approves changes based on need and analysis.
  • Provides technical assistance, consultative services and direction for development, implementation, evaluation and expansion of programs of service in public agencies and local governments.
  • Reviews, analyzes, and researches legislative issues and prepares analysis of the projected effect of any proposed legislation or action.
  • Develops and monitors compliance of federal and state policies and procedures.
  • Prepares and compiles data for legislative budget requests and long-range program plans.
  • Reviews documents and/or contacts appropriate parties to ensure compliance with applicable statutory and regulatory requirements and court orders.
  • Plans and conducts studies of problems and procedures.
  • Gathers and organizes information on problems or procedures.
  • Analyzes data gathered and develops solutions or alternative methods of proceeding.
  • Documents findings of study and prepares recommendations for implementation of new systems, procedures, or organizational changes.
  • Works with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
  • Consults with federal, state and local officials on matters applicable to the assigned area of specialization.
  • Analyzes financial information.
  • Interprets laws, rules, policies and/or regulations.


Provide Consultation and Advice to Others

Communicating With Other Workers

Getting Information Needed to Do the Job

Implementing Ideas, Programs, etc.

Analyzing Data or Information

Making Decisions and Solving Problems

Organizing, Planning, and Prioritizing

Monitor Processes, Materials, Surroundings

Identifying Objects, Actions, and Events

Developing Objectives and Strategies

Providing consultation and expert advice to management or other groups on technical, systems-related, or process related topics.

Providing information to supervisors, fellow workers, and subordinates. This information can be exchanged face-to-face, in writing, or via telephone or electronic transfer.

Observing, receiving, and otherwise obtaining information from all relevant sources.

Conducting or carrying out work procedures and activities in accord with one’s own ideas or information provided through directions/instructions for purposes of installing, modifying, preparing, delivering, constructing, integrating, finishing, or completing programs, systems, structures, or products.

Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.

Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making Decisions about the relative importance of information and choosing the best solution.

Developing plans to accomplish work, and prioritizing and organizing one’s own work.

Monitoring and reviewing information from materials, events, or the environment, often to detect problems or to find out when things are finished.

Identifying information received by making estimates or categorizations, recognizing differences or similarities, or sensing changes in circumstances or events.

Establishing long-range objectives and specifying the strategies and actions to achieve these objectives.




Reading Comprehension

Identification of Key Causes


Problem Identification

Information Gathering

Active Listening

Information Organization

Critical Thinking

Implementation Planning

Administration and Management

Writing Skills


Systems Evaluation

Law, Government and Jurisprudence


Management of Personnel Resources

Communicating effectively with others in writing as indicated by the needs of the audience

Understanding written sentences and paragraphs in work related documents

Identifying the things that must be changed to achieve a goal

Talking to others to effectively convey information

Identifying the nature of problems

Knowing how to find information and identifying essential information

Listening to what other people are saying and asking questions as appropriate

Finding ways to structure or classify multiple pieces of information

Using logic and analysis to identify the strengths and weaknesses of different approaches

Developing approaches for implementing an idea

Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This may include strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar

Teaching others how to do something

Looking at many indicators of system performance, taking into account their accuracy

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process

Adjusting actions in relation to others’ actions

Motivating, developing, and directing people as they work, identifying the best people for the job


Applicants must meet the minimum requirements to be hired for this position.

*The requested information must be disclosed on the State of Florida Candidate Profile.*

*Fill in all employment history fields.*

*It is not acceptable to write “see resume” on the Candidate Profile (application).*


The Department of Children and Families is a tobacco-free environment.

Only US citizens and lawfully authorized alien workers will be hired.

SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: .

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Candidates applying to positions in the Economic Self-Sufficiency Program may have a Benefit Recovery check completed to validate current or former public assistance case information before completing the hiring process.


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