UnitedHealthcare is a company that’s on the rise. We’re expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn’t about another gadget, it’s about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life’s best work.(sm) This position provides leadership for the Community and State Health Plans Medicaid products in their assigned market to drive membership/sales growth. The position is a member of the health plan senior leadership team and will work collaboratively with the CEO, COO and CFO to ensure overall strategies are aligned with the market level business objectives. This role will support NJ FamilyCare (Medicaid) sales channel to drive community relationships, sales activities/enrollments, and member retention. This role will be accountable for meeting enrollments targets, developing and deploying a sales plan, providing leadership presence in the community, and combating competitive pressures. This position is responsible for analyzing market conditions, develop forecasts, estimate costs, manage program budgets, and drive execution of growth levers through other functional departments. This is an external and internal facing role. If you are located within East Coast State, you will have the flexibility to telecommute* as you take on some tough challenges. Primary Responsibilities: Develop and execute a sales plan for Medicaid product offering to achieve growth goals and member retention Conduct/utilize market/competitive analysis to drive understanding of local market opportunities and requirements to drive strategy Evaluate, build, and lead sales channel(s) for the market Drive smart Growth in membership and market share by influencing growth levers across segments and departments (Network, marketing, clinical, quality, finance) Lead, develop and uphold accountability of Medicaid products forecasting models with complete understanding of auto assignment algorithms, eligibility requirements, self-select, and involuntary vs voluntary term ratios Manage local Medicaid field-based teams and work directly with M&R regional sales leaders to leverage DSNP Outreach strategies and teams across segments Partner with local and functional teams to assure appropriate benefit design and value-added services Formulate impactful relationships that drive engagement with community-based organizations, faith-based organizations, and providers Develop and implement provider engagement strategies (including Field-based approaches and face to face visits Providers) in partnership with Network partners that specifically focuses on membership growth and retention and making UHC the insurer of choice for UHC Lead and provide oversight for the Field community outreach team that orchestrates member events, potential consumer events, and community-based goodwill and general awareness that make UHC the insurer of choice Manage and uphold accountability for marketing, sponsorship, and outreach budgets Represent the Health Plan at State meetings, community events, and media relations Assist in developing new geography/product opportunities Ensure compliance to health plan State contract for MCO functions entailing Sales, Marketing, Communications, Engagement with Community Based Providers and Provider Network and outreach activities Lead and develop top field talent in designated markets, while creating bench strength and opportunities for professional growth within the team Develop and execute and continually update overall strategies for Medicaid product offering to maximize product growth, member retention, innovation and member and provider experience Drive smart Growth in membership and market share in designated market by developing solid relationships across segments and departments (Network, marketing, clinical, quality, finance) Must be able to flex strategies to address local market nuances and unique requirements to assure that we are keeping healthcare “local” while maintaining a strong presence in the market Assist in implementing future product opportunities Develop social determinants program for designated health plan You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelor’s degree 10+ years of experience in sales/growth roles in the Medicare/Medicaid space 5+ years of leading sales/growth teams Experience using analytical skills to conduct competitive analyses, ROI or cost/benefit analyses, prepare forecasts and market trends Experience working with cross-functional teams to achieve outcomes Managed care experience Experience working with C-suite leaders Proven track record developing and deploying successful market/sales strategies/tactics Proven track record developing and deploying market strategies Excellent presentation skills Travel up to 50% of the time Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation Preferred Qualifications: Master’s degree (MPA/MBA) Active health license Market experience Bi-lingual (Spanish) To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That’s why you’ll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life’s best work.(sm) *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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