OUR MISSION We provide a caring, high-quality customer experience to preserve and improve the health and lives of New Yorkers with our integrated healthcare system. OUR VISION To be the number one plan of choice for the communities we serve.
• Give care and compassion to all • Be customer powered: Align daily actions to positive, impactful customer experiences, connect with internal and external customers • Be proud of what we do: Take ownership and accountability, be solutions driven • Act as a team: Build trust, empower others, champion transparent communication • Thrive with change: Spark and support innovation, transform our business through technology and data
Our culture is one committed to quality, because quality allows us to collectively impact lives. OUR WORKFORCE IS OUR MOST VALUABLE ASSET We have built a culture that develops employees professionally and personally. Employees enjoy a familial atmosphere, with open door access to all levels within the organization, and a supportive management team that appreciates the value that each unique individual contributes to the company. Our philosophy is to promote teamwork, collaboration and cooperation throughout our organization, and we are committed to recognize and advance our staff based on their capabilities and performance.
WE ARE AS DIVERSE AS THE POPULATIONS WE SERVE. The diversity and culture conversation within our company is a reflection of the same breadth of diversity throughout New York City and the members that we serve. We seek talented, creative individuals from a variety of backgrounds, worldviews and life circumstances to work with us. Developing and retaining our diverse staff is what brings better insights, better decisions, better service and innovation.
Generous Time Off Paid vacation, Paid sick leave (so you can take care of yourself and eligible family members when needed most), and a package of up to 11 paid holidays Comprehensive Medical Coverage Plans including MetroPlus Gold, a no cost, no deductible commercial plan exclusively for those employed by New York City Dental and Vision Insurance Plan Employee Assistance Program Financial and savings benefits: 529 college savings plan, Flexible spending account programs, NYC Municipal Credit Union savings program, Employees qualify for Public Interest Loan Forgiveness, Licensure reimbursement, Transit benefit programs, Direct deposit Retirement and pension plans: NYC Employees’ Retirement System (NYCERS) Pension Plan, NYC Deferred Compensation Plan (DCP), 401 (k) and 457 plan, Health + Hospitals Tax Deferred Annuity (TDA) Program 403(b) plan, New York State Voluntary Defined Contribution Program (VDC), Financial wellness programs EMPLOYEE DISCOUNT OFFERS: Our staff members can access discounts for a variety of products, services, and entertainment, including: • Apple and Dell products • Cell phones and mobile plans • Gym memberships • Special discount pricing on sporting events, Broadway plays, concerts, movie tickets, travel packages, and other offers through Barclays Center, Plum Benefits, Perks@Work and Working Advantage ADDITIONAL BENEFITS *These benefits include some or all of the following options: -Disability Insurance -Life Insurance -Health Club Reimbursement -Supplemental Hospital Coverage -Tuition Reimbursement
We support professional development and growth, and the opportunity for all our staff to reach their highest levels of personal potential and team success. GET THE TRAINING YOU NEED TO ADVANCE Take advantage of various training opportunities in classroom and online settings Refresh or learn new technical or leadership skills Apply for full or partial graduate degree scholarships through the Mayor’s Graduate Scholarship Program
Why Join Us?
Because, we are woven into the fabric of New York City Joining our team means contributing to a New York City legacy of quality, affordability, innovation, and service that spans three decades Because, we care about you as a person Here, you’re truly part of the MetroPlus family. We treat our people the way we expect our people to treat our customers Because, we care about your growth We invest in our employees by providing them with extensive professional development opportunities, thus, enabling them to further their professional growth and achieve what they aspire to achieve Because, we care about your health and well-being That’s why we offer an excellent benefits package to every member of our team Because, we do work with real purpose We represent your values