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Helena clinical counselor pleads guilty to felony Medicaid fraud

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[MM Curator Summary]: She billed for psychotherapy visits when she basically was just babysitting at bowling alleys and theme parks.

 
 

The article below has been highlighted and summarized by our research team. It is provided here for member convenience as part of our Curator service.

 
 

 
 

Jessica Hayes-Cook

A licensed clinical professional counselor in Helena received a six-month deferred sentence after pleading guilty to felony Medicaid fraud for billing Medicaid for services that were not eligible for reimbursement. 

Jessica Hayes-Cook was charged on May 23, following an investigation by the Montana Department of Justice’s Medicaid Fraud Control Unit. She pleaded guilty on June 1.

Court documents note that Hayes-Cook was represented by John E. Smith of Smith & Stephens PC Law Offices in Helena. Smith could not be reached Tuesday afternoon, but another attorney at the firm said they had no comment on the case at this time.

According to an affidavit signed by Assistant Attorney General Daniel Baris, Hayes-Cook was selected to oversee supervised visits between two children and their father as the man and his wife were going through a divorce. The defendant was also selected to provide therapy to one of the children.

The supervised visits first occurred at Hayes-Cook’s office in Helena and were later held at other locations, such as Sleeping Giant Lanes bowling alley and Flying Giant Adventure Park, the affidavit says.

During an interview, the father told an agent Hayes-Cook’s role at the visits was to be present and observe while he played with his children. He said the defendant occasionally asked the children how they were doing or answered their questions when they approached her, but she did not interview the children or discuss their mental health with him.

Hayes-Cook received more than $1,500 in Medicaid payments after billing the majority of the visits to Medicaid as individual psychotherapy for the two children, the affidavit says. Observing parental visitation is not individual psychotherapy and is not billable to Medicaid, it says.

“Between October 2020 and March 2021, Defendant knowingly submitted to the Montana Medicaid program multiple misleading claims pursuant to a common scheme,” the affidavit says. “Defendant represented in these claims that she was providing individual psychotherapy to (the children), both of whom are Medicaid beneficiaries. However, Defendant was in fact providing different services which were not eligible for reimbursement by Medicaid.”

During her June 1 sentencing hearing, District Court Judge Mike Menahan ordered her to pay $2,501.82 plus $180 in fees.

The charge will be dismissed in six months if she meets the conditions of the deferred sentence agreement. As part of the agreement, she is subject to all rules and regulations of Adult Probation and Parole and is prohibited from certain activities such as gambling and possessing firearms.

Editor Jesse Chaney can be reached at 406-447-4074, or find him on Twitter: @IR_JesseChaney. 

 
 

Clipped from: https://helenair.com/news/local/crime-and-courts/helena-clinical-counselor-pleads-guilty-to-felony-medicaid-fraud/article_296e4c18-9274-5af2-9cfe-e196de358988.html

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North Dakota woman ordered to pay $75K in Medicaid fraud case

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[MM Curator Summary]: Mostly for a service-not-provided scam between 2017 and 2019.

 
 

The article below has been highlighted and summarized by our research team. It is provided here for member convenience as part of our Curator service.

 
 

Rebecca Fruge Anderson, a qualified service provider, was audited and found to have fraudulently over-billed on Medicaid care, including for services she did not provide, between 2017 and 2019, according to authorities.

 
 

BISMARCK — A Mandan woman must pay $75,904 in restitution to the state of North Dakota after pleading guilty to Medicaid fraud, according to state Attorney General Drew Wrigley.

Rebecca Fruge Anderson pleaded guilty to the felony charge in November 2021.

Anderson, a qualified service provider, was audited and found to have fraudulently over-billed on Medicaid care, including for services she did not provide, between 2017 and 2019, Wrigley’s office said in a statement Thursday, June 9.

“Rebecca Anderson fraudulently billed and received more than $75,000 from the Medicaid program,” Wrigley said.

In addition to the $75,904.95 restitution, Anderson received a two-year suspended jail sentence, three years of supervised probation and was ordered to pay $810 in court fees.

The case was investigated and prosecuted by the Medicaid Fraud Control Unit of the North Dakota Attorney General’s Office with help from the state Department of Human Services’ Program Integrity Unit.

 
 

Clipped from: https://www.jamestownsun.com/news/north-dakota/north-dakota-woman-ordered-to-pay-75k-in-medicaid-fraud-case

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Oklahoma company inflated prices for Medicaid equipment

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[MM Curator Summary]: They juiced the pricing and the shipping charges to get $363k more than they should have.

 
 

The article below has been highlighted and summarized by our research team. It is provided here for member convenience as part of our Curator service.

 
 

 
 

OKLAHOMA CITY – Attorney General John O’Connor announced today that a former Oklahoma-based company, Tri State Medical Supplies, LLC, has agreed to resolve allegations that the company violated the Oklahoma Medicaid False Claims Act by inflating prices and shipping charges of durable medical equipment. Tri-State Medical Supplies has agreed to pay $363,116 to resolve the allegations.

Tri-State Medical Supplies provided durable medical equipment and other services to Oklahoma Medicaid beneficiaries through a program administered by the Oklahoma Department of Human Services Developmental Disabilities Services Division. The settlement resolves certain allegations that Tri-State submitted claims to the Oklahoma Medicaid program, known as “SoonerCare,” based on inflated pricing and shipping charges.

“The Oklahoma attorney general’s office will always aggressively investigate these cases and partner with our local, state and federal agencies to ensure those who commit Medicaid and Medicare fraud are held accountable,” said Attorney General O’Connor.

The Oklahoma Medicaid Fraud Control Unit (MFCU) began investigating Tri-State after receiving a referral from a program manager at OKDHS Developmental Disabilities Services Division (DDSD). The DDSD works with clients who are physically challenged. The program manager became suspicious when the claims of Tri-State were compared to claims from other companies that provided similar services and equipment.

“I commend our Medicaid Fraud Control Unit for successfully investigating this case and OKDHS Developmental Disabilities Services Division (DDSD) for their employee’s referral,” said Attorney John O’Connor.

The Oklahoma Attorney General’s Office Medicaid Fraud Control Unit has statewide jurisdiction to investigate and prosecute violations of state and federal laws pertaining to provider fraud in the administration of the Oklahoma Medicaid program. Additionally, the MFCU investigates and prosecutes qui tam, or “whistleblower” allegations in Oklahoma and nation-wide, and frequently partners with other states’ MFCUs and United States Attorneys’ offices.

The MFCU also investigates and prosecutes cases of abuse, neglect, drug diversion, and financial exploitation involving residents in long-term board and care facilities, as well as, in some circumstances, residential care settings.  In this role, the MFCU serves as a safeguard against caretakers who abuse, neglect, or exploit vulnerable Oklahomans.

 
 

Clipped from: https://newstalkkzrg.com/2022/06/10/oklahoma-company-inflated-prices-for-medicaid-equipment/

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Key Steps to Improve Coverage Integration for Dually Eligible Individuals

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[MM Curator Summary]: MACPAC puts out some ideas on how to get recalcitrant low rates of care/caid integration up.

 
 

The article below has been highlighted and summarized by our research team. It is provided here for member convenience as part of our Curator service.

 
 

As a follow-up to its 2021 mid-year report which outlined the challenges that dually eligible individuals face, MACPAC offered steps states can take to integrate this population’s coverage.

 
 

Source: Getty Images

 
 

By Kelsey Waddill

June 15, 2022 – In its June 2022 report to Congress, MACPAC laid out ways that states can improve the integration of Medicare and Medicaid coverage for dually eligible individuals.

“Fully integrated models are not available in all states. We define fully integrated care as an approach that is intended to align the delivery, payment, and administration of Medicaid and Medicare services,” the report explained. “Ideally, this would involve a single entity covering all Medicaid and Medicare benefits for full-benefit dually eligible beneficiaries.”

Most states have no, minimal, or low integration of Medicare and Medicaid coverage and processes for dually eligible beneficiaries.

Minimal integration means that states’ dual special needs plans only serve to coordinate Medicaid services, instead of providing coverage. A state with low integration might have some highly-integrated or fully-integrated dual eligible special needs plans—known as HIDE SNPs and FIDE SNPs, respectively—but lacks an integration initiative.

The report counted dual eligible special needs plans that are coordination-only. There are 17 HIDE SNPs and 12 FIDE SNPs, as of January 2022.

READ MORE:
MACPAC Highlights Dual Eligible Challenges in CMS Proposed Rule

A fully-integrated dually eligible special needs plan boasts four main features. 

First, it covers all Medicare and Medicaid benefits. Second, it offers care coordination through individualized care plans. Third, it seeks beneficiary input and establishes beneficiary protections. Finally, a fully-integrated dually eligible special needs plan requires financial alignment, with one entity receiving one payment for all Medicaid and Medicare services.

States and the Commission have identified numerous barriers to integration, such as restricted state capacity and limited Medicaid managed care experience, but MACPAC continued to urge integration.

When seeking to integrate Medicare and Medicaid coverage, states should first identify whether they plan to use a managed care or fee-for-service delivery system. MACPAC called on CMS to offer technical assistance and decision-making support for this part of the process.

States also have to identify the populations that will be eligible for integrated coverage. They should use a phased approach, making more beneficiaries eligible over time, with a particular emphasis on covering full-benefit dually eligible beneficiaries. 

READ MORE:
MACPAC Shares Spending Trends Among Dual Eligible Beneficiaries

However, partial-benefit dually eligible beneficiaries should also be considered along with subpopulations of dually eligible beneficiaries and previously excluded populations, such as individuals with intellectual or developmental disabilities.

States have to be clear about which Medicaid benefits might be excluded from coverage as well as coverage for Medicare Advantage non-medical supplemental benefits.

In order to integrate coverage, states may need to streamline and improve their enrollment processes. Some states may decide to use automated enrollment or pursue aligned enrollment. These adjustments should also affect outreach strategies, ensuring that they are culturally competent and comprehensive and that they engage providers.

States may need to rework their appeals and grievances processes to create a more unified system for dually eligible beneficiaries. Employing an ombudsman program that assigns a point of contact to beneficiaries is a popular approach. States should also welcome feedback from beneficiaries through channels such as enrolled advisory committees.

Consolidating data for an integrated care strategy is complex but necessary. This will require data-sharing arrangements between states and dual special needs plans. States should be clear about what they will require dual special needs plans to submit for state oversight, such as encounter data or Medicare Part D coverage data as well as demographic data.

READ MORE:
Dual Eligible Beneficiaries Prefer Medicare Advantage Over FFS

Integration will also require states to re-evaluate their quality measurement strategies. To appropriately measure quality of care in integrated dual eligible special needs plans, states might use a model of care that is required for special needs plans in the Social Security Act. States need to consider long-term services and supports as part of their quality measurement.

“Congress should authorize the Secretary of the U.S. Department of Health and Human Services to require that all states develop a strategy to integrate Medicaid and Medicare coverage for full-benefit dually eligible beneficiaries within two years with a plan to review and update the strategy as needed, to be determined by the Secretary,” the report recommended. 

“The strategy should include the following components—integration approach, eligibility and benefits covered, enrollment strategy, beneficiary protections, data analytics, and quality measurement—and be structured to promote health equity. To support states in developing the strategy, Congress should provide additional federal funding to states to assist with these efforts toward integrating Medicaid and Medicare coverage for full-benefit dually eligible beneficiaries.”

The 2022 report’s content on this subject matter serves as a follow-up to the 2021 mid-year report, which unpacked the problem and promised Congress further information on how states could address it. The previous mid-year report also covered topics such as non-emergency medical transportation benefits.

The report contains six chapters, as is traditional for the annual mid-year MACPAC report to Congress. Separate MACPAC reports have outlined certain steps that Medicaid programs can take.

This year, the sections cover monitoring access to care for Medicaid beneficiaries, oversight and transparency around managed care directed payments, enabling vaccine access, improving health IT adoption for behavioral healthcare to promote behavioral-physical care integration, integrating Medicaid and Medicare for dually eligible individuals, and advancing health equity in Medicaid.

Clipped from: https://healthpayerintelligence.com/news/key-steps-to-improve-coverage-integration-for-dually-eligible-individuals

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Rethinking The Budget Neutrality Requirement For Medicaid 1115 Demonstrations

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[MM Curator Summary]: Next step- don’t even pretend that waivers should not add costs compared to the statutory benefit model.

 
 

The article below has been highlighted and summarized by our research team. It is provided here for member convenience as part of our Curator service.

 
 

 
 

States have often been referred to as the “laboratories of democracy,” in US Supreme Court Justice Louis Brandeis’s words. However, to innovate in Medicaid, states sometimes need legal authority and federal funding beyond the confines of regular federal rules. Section 1115 of the Social Security Act can provide that authority and funding, as it permits the secretary of the Department of Health and Human Services to waive certain Medicaid program rules and provide federal funding to test innovations in coverage and delivery systems that would—as required by statute—”further the objectives of [the Medicaid program].”

Nowhere is the need for innovation and investment in Medicaid more urgent than in addressing health disparities and advancing equity in the program. If Medicaid is to play a role in advancing health equity and addressing structural racism in health systems—a key priority of the Biden administration as well as many states—it will require not just policy changes but also additional investment by states and the federal government. Current section 1115 budget-neutrality policy, however, is a major barrier to these goals and should be reexamined.

Long-standing federal policy requires that section 1115 demonstrations be “budget neutral,” that is, cost the federal government no more than would have been spent absent the demonstration. This largely unwritten policy seeks to project what state Medicaid costs would be without the waiver (generally over a five-year period) and ensure that costs with the waiver will not exceed those projections. While seemingly straightforward, the policy has evolved into a complex and opaque set of calculations that do not reflect actual Medicaid cost growth or states’ need for flexibility to respond to dynamic and often unpredictable drivers of health care costs (for example, a pandemic or an upsurge in mental health and substance use disorders).

These issues were compounded when section 1115 demonstrations came up for renewals, as the old “without waiver” baseline projections were simply trended forward. The policy has led to inequities across states, with some states able to invest relying on “banked”—at least on paper—budget-neutrality “savings” and others with no ability to innovate, except with offsetting cost cuts in eligibility, benefits, or access. Solving the inequity issue across states has been a priority for the Centers for Medicare and Medicaid Services (CMS); however, CMS’s fix—”rebasing” the state spending baseline at renewals by looking at actual spending—is itself fraught. It does not consider how the waiver has affected spending or address many of the underlying problems with the budget-neutrality construct; it could even exacerbate barriers to CMS and state 1115 demonstration goals such as advancing health equity, expanding coverage, improving quality and access, and driving delivery system and payment reform.

 
 

Stepping back from the complex calculations, budget-neutrality policy can have a significant negative impact on states’ abilities to launch and sustain innovations, including investments in populations, providers, and services that have long suffered from disinvestment. And, notably, despite the intricate computations that can consume significant state and federal time and resources, oversight agencies still question whether the mathematical gymnastics achieve the goal of ensuring that demonstrations are, in fact, budget neutral.

The Biden administration has the opportunity to think more comprehensively about whether budget-neutrality policy advances innovation in Medicaid that furthers the objectives of the program, as the policy is not prescribed either by law or regulation. Below, we discuss the challenges created by current budget-neutrality policy and potential paths CMS could take to achieve its tandem aims of protecting the fiscal integrity of the Medicaid program while also allowing all states to embark on and sustain innovations that are central to advancing the goals of Medicaid, including reducing health disparities and addressing long-standing, structural barriers to good health for low-income people.

Challenges Regarding Budget-Neutrality Policy

A range of significant problems flow from the existing approach to budget-neutrality policy.

Fails To Acknowledge That More Spending May Be Needed To Achieve Worthy Goals

Budget neutrality focuses entirely on program spending, discounting how initiatives may improve quality, increase access, or promote equity. Strengthening aspects of the Medicaid program may require new investments, yet budget-neutrality policy can take a whole set of potentially pathbreaking innovations off the table no matter how valuable to overall health care improvement goals.

Discourages Bold Vision

Section 1115 demonstrations are intended to allow states and CMS to test innovative initiatives that may advance the aims of the Medicaid program. With experimentation comes the risk of failure, but current budget-neutrality policy shifts this risk entirely to states. Under the policy, states must generate enough savings to offset costs within the demonstration period or pay any overages, even up to the entire new investment, with state dollars. As a result, states are necessarily risk averse in designing waiver programs, limiting the overall impact and scope of innovation of proposed demonstrations. Notably, current policy also inherently favors demonstrations that seek to disinvest in the program, since cuts in one area can be used to offset spending increases in others.

Impedes Efforts To Address Inequities And Historic Underinvestment In Certain Populations, Providers, Or Services

States are increasingly looking to remedy health inequities, which requires more dollars targeted to certain populations (for example, marginalized populations), providers (for example, those that predominately serve communities of color), and services (for example, mental health services) to begin to address years of underinvestment. But budget-neutrality policy requires that demonstrations be zero sum, meaning that new investment in one population or set of services must take dollars away from another Medicaid priority.

Promotes Short-Term Thinking (For States Without “Banked Savings”)

States must demonstrate savings within a five-year waiver period. As a result, states are discouraged from investing in efforts that might reap significant long-term benefits, in favor of more modest aims with a shorter pay off. In particular, despite Medicaid’s historic focus on children, budget neutrality’s five-year time horizon creates a disincentive for investing in children’s health, since most related savings are likely decades in the future. As a result, state innovation proposals often focus on high-cost adult populations.

Inequitable

As noted above, budget-neutrality policy places otherwise similar states in vastly different financial positions. States with demonstrations dating back decades have accumulated significant “savings” on paper that enable them to invest in their Medicaid programs with little risk (Note 1), while other states are at full financial risk when making the same investments. Furthermore, states with higher levels of historical spending have more “spending room” under current budget-neutrality policy, disadvantaging historically low-spending states that are seeking to strengthen their Medicaid programs.

Inflexible

Once CMS sets budget neutrality targets during a waiver, it historically has generally not allowed states to adjust budget-neutrality calculations absent other programmatic changes advanced through a formal amendment. This means that states are “at risk” for ordinary spending increases authorized under the State Plan, even though such increases would be possible (even likely) absent the demonstration. Such a policy is particularly problematic when state Medicaid programs increase plan or provider payment rates for reasons outside of their control (for example, a state-directed minimum wage increase) or to address a new and pressing health care need (for example, opioid crisis, new high-cost drug, or COVID-19). CMS has sometimes allowed adjustments to budget-neutrality caps but only on a case-by-case basis after lengthy negotiations.

Fails To Account For Cross-Program Savings

Only demonstration-related Medicaid savings count in budget-neutrality calculations, not savings that accrue to Medicare or other federal programs, as a result of the Medicaid demonstration. Investments in long-term care (another area that not only cries out for more investment but also has a history of discriminatory underinvestment), for example, cost the Medicaid program but generate savings for Medicare. Such investments might improve the health and well-being of enrollees, but states may be unable to make them because of budget-neutrality policy.

Potential Paths For Rethinking Budget Neutrality

Section 1115 demonstrations are one of the most powerful tools CMS has to encourage and support states to innovate within the Medicaid program, yet budget-neutrality policy constrains how CMS and states use such flexibility. Mindful of the limitations of existing budget-neutrality policy, the Biden administration has expressed interest in revising the policy. To ensure that the policy enables states to address health equity and innovate to improve care for enrollees, CMS should re-envision budget neutrality along one of two paths.

Redefining Budget Neutrality

CMS can explore ways to revise how states demonstrate budget neutrality to address many of the existing pitfalls. CMS could, for example, allow routine adjustments to the budget-neutrality calculations to account for provider or health plan payment increases or new services that would be allowable without the demonstration. More fundamentally, rather than saying that a demonstration initiative is approvable only if it would not cost more than the existing program, CMS could shift to approve initiatives that promote value in the Medicaid program. For example, CMS could broaden its use of “hypothetical” expenditures—expenditures for which states are not at risk—to encompass initiatives that have demonstrated value. Value could be defined as increasing coverage; reducing disparities/addressing historic underinvestment in certain services, providers, or populations; improving quality and access; or reducing costs in a manner consistent with the objectives of the Medicaid program. And savings to other federal programs, such as Medicare, could be recognized.

Eliminating The Budget-Neutrality Requirement

Alternatively, the administration also could dispose of the concept of budget neutrality entirely. If a state’s proposed demonstration is sound and aligns with the statutory objectives of the Medicaid program, CMS could conclude that the innovation is worth testing and supporting, regardless of whether it increases program spending. CMS would still consider the cost of a program when deciding whether to approve it, but CMS (and states) would no longer need to engage in arithmetic acrobatics to demonstrate that a program was expected to be budget neutral down to the decimal point. 

Jettisoning budget neutrality wholesale would be unlikely to create unsustainable increases in federal Medicaid spending. States are responsible for up to half of each Medicaid dollar spent, and states have their own financial limits that will affect which programs they propose. CMS should continue to ensure that states are complying with federal rules governing how states fund their share of the Medicaid program if it has concerns with runaway spending. Eliminating budget neutrality would simply ensure there would be no artificial constraints on promising state demonstrations.

Instead of relying on budget neutrality as a guide to what can and cannot be supported through a section 1115 demonstration, CMS could set out a list of nonexclusive examples of demonstration proposals that promote the objectives of the Medicaid program the agency would entertain and a transparent process for considering whether a proposal was worth the cost. These examples would help states tailor requests that have a reasonable chance of being approved without unduly circumscribing the set of potential state proposals.

Both paths would be a sharp departure from existing policy and would require significant work by CMS to develop the principles and processes needed to implement. But both paths also would enable states and their federal partners to better use section 1115 demonstrations to address core goals of the Medicaid program—and of the administration—including advancing health equity, enhancing access to care, and improving the health and well-being of everyone enrolled in Medicaid.

Authors’ Note

Manatt Health and the State Health and Value Strategies, a program of the Robert Wood Johnson Foundation, regularly collaborate and work together on projects.

Note 1

Historically, CMS has simply trended forward projected “without waiver” expenditures in each waiver renewal using the same trend rate. Over time, a small difference in the trend rate in “without waiver” growth compared to actual spending growth compounds, creating a significant gap—the savings—between the “without waiver” caps and the actual “with waiver” spending.

 
 

Clipped from: https://www.healthaffairs.org/do/10.1377/forefront.20220609.313905

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Medicaid managed long-term care complaints are increasing in Florida

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[MM Curator Summary]: Centene’s and Molina complaint trends are going down; Aetna and Humana’s are going up.

 
 

The article below has been highlighted and summarized by our research team. It is provided here for member convenience as part of our Curator service.

 
 

 
 

The number of complaints concerning Florida’s Medicaid managed long-term care program have risen in recent months, members of a statewide medical care advisory panel were told Tuesday.

Paula James, the administrator for the Agency for Health Care Administration (AHCA) Bureau of Plan Management Operations, presented data showing there were 312 calls in May complaining about the contracted managed care plans that provide long-term care services in the state.

“The complaints, unfortunately, have been going up in the last three months. in some areas it’s gone down a little, but we do have a trending rate that has gone up in some of the complaints,” she said.

About a third of the calls were made about Sunshine Health Plan, the largest managed care provider in the state.

James attributed the 111 call complaints regarding Sunshine Health Plan to the company’s acquisition of StayWell and subsequent merger. The state hit Sunshine Health Plan with a record-breaking $9 million sanction in March for not making payments or delaying payment on 121,277 claims.

 
 

While Sunshine Health Plan had more complaints than any other provider, there is a downward trend in the number of complaints being made to the state about the health plan, according to James’ presentation to the Medicaid Managed Medical Care Long Term Care Advisory Subcommittee.

Sunshine and Molina Healthcare were the only two plans providing long-term care services to see a downward trend in complaints over the three-month period between March and May.

Humana Medical Plan, second only to Sunshine in the number of long-term care enrollees, with 28,739 members, had 59 complaints in May. That’s a continued upward increase in complaints over the three-month period.

Aetna Better Health
was the subject of 59 calls into the agency in May, which exceeds the number of complaints made against the insurer in March or April. Additionally, the number of complaints against Simply Healthcare Plan (43) also was up from the previous two months.

The calls came from providers and from Medicaid beneficiaries, but the state didn’t provide a further breakdown of the numbers.

 
 

James’ presentation did, though, provide details about what drives complaints about both groups.

Half of the complaints the state received in May from enrollees stemmed from an inability to access medical or dental benefits.

“In many instances, it’s a case of the recipient not knowing how to access the information or the fact that they have not gone back to the plan and requested assistance with this,” she said. “Or it could be a situation where they have asked for a particular provider and that provider is not in their network. So, a lot of it is education for the recipients.”

However, transportation, which is also classified as an access-to-care issue, continues to be an area where the state sees complaints from beneficiaries and providers, she said.

A snapshot of the providers’ complaints for May shows that 72% of the calls involve claims. While claims processing accounts for the overwhelming majority of the providers’ calls, the AHCA presentation showed that 15% of the calls from providers in May involve disputes between the plans and the providers over the accuracy of the information given to them by health plans.

The agency report also relayed that as of June 12 there were 372 unresolved complaints against Medicaid managed care plans. More than half of the pending claims involved allegations against Sunshine Health Plan.

James acknowledged to panel members that the number of unresolved claims “may” seem high. But she said that allegations involving claim payments are reviewed by a research team before health plans are notified. Moreover, she said the report includes information on complaints that her office received Monday and that some of the complaints “may” involve allegations about unpaid claims.

Medicaid is a safety net program for the poor, elderly and disabled that is funded and administered jointly between states and the federal government. There are more than 5 million people in the program as of the end of May.

Federal regulations require states to have a Medical Care Advisory panel that meets quarterly. The managed long-term care panel that met Tuesday is one of a handful of subcommittees that were created to examine issues.

There is a subcommittee for dental care as well as subcommittees that examine services for people with HIV/AIDS and children.

James said the other subcommittees will be meeting in the coming weeks.

The meetings come as Florida Medicaid officials begin work on a new procurement for the mandatory Medicaid managed care program.

The current Medicaid contracts the state has with selected managed care plans are set to expire on Dec. 31, 2023.

To have new contracts in effect by Jan. 1, 2024, the state wants to advertise the Medicaid bid by the end of the year.

While the number of complaints regarding the managed long-term care program are on the rise, not all the news James delivered Tuesday was bad.

She noted that in March 2018, 54% of the 100,209 people enrolled in the Medicaid managed long-term care program were receiving care in nursing homes.

Today, 62% of the 123,052 Medicaid managed long-term care enrollees are receiving services they need to keep living in a community setting and outside an institution. These services include adult companion care, attendant care, homemaker services, intermittent and skilled nursing, or personal care services.

“So, we are right where the agency has wanted to be all along. We are increasing the population that is able to receive services in their home or in a less restrictive environment like an assisted living facility rather than in a skilled nursing facility,” James said of the roughly 76,000 people on the waiver receiving home- and community-based services.

In addition to seeing a shift from non-institutional care to home and community-based services, James said there also has been an uptick in the number of people who are participating in what’s known as the Participant Directed Option (PDO).

PDO allows Medicaid beneficiaries who require assistance such as assistance with eating, bathing, grooming and homemaker services to hire workers providing certain long-term care services. The PDO is available to all long-term care enrollees who live in their own home or family home who hire friends, family members and even neighbors to provide the care.

The Medicaid managed care plan remains responsible for paying the providers the beneficiary chooses. Only services that are medically necessary can be covered through the PDO plan

Of the 67,875 people who qualified for PDO participation in March, about 16% were enrolled in the program.

Sunshine Health Plan Vice President of Long-Term Care and panel member Brad Shapiro asked James whether that was an increase from past years.

“My hope is it’s on the rise,” he said.

James didn’t have the comparison data but said participation had increased.

Sunshine Health Plan and Simply Health Care Plan have PDO participating rates of 19.1% and 18.7%, respectively.

Conversely, Molina, which has contracts in two of the 11 regions, had the lowest participation rates with just 9% of its eligible enrollees participating in the program.

But James said that plan size should not impact participation rates.

Simply has contracts in six regions and is second to Sunshine, which has contracts statewide, in the number of enrollees in the PDO program.

Humana has long-term care contracts in 11 regions but only 14% of its eligible enrollees participate in the program. That’s on par with Aetna Better Health which operates in three Medicaid regions and has an average PDO participation rate of 14%.

Clipped from: https://floridapolitics.com/archives/532538-medicaid-managed-long-term-care-complaints-are-increasing/

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Centene settles with New Mexico on PBM overcharging allegations

MM Curator summary

[MM Curator Summary]: Add $236M to the tab that Centene is paying to unwind its PBM chapter.

 
 

The article below has been highlighted and summarized by our research team. It is provided here for member convenience as part of our Curator service.

Dive Brief:

  • Centene has agreed to pay New Mexico $13.7 million to settle allegations it overcharged the state’s Medicaid drug program.
  • Centene was accused of allegedly “layering fees” and not passing on retail discounts to the state Medicaid program.
  • As part of the settlement, Centene will provide pricing transparency on all pharmaceutical benefits and services provided to the state’s Medicaid program, New Mexico Attorney General Hector Balderas said Monday in a statement

Dive Insight:

Centene, the nation’s largest Medicaid managed care organization, has settled a number of similar suits with a handful of states across the country.

The St. Louis-based insurer has agreed to pay more than $236 million to five other states, including Arkansas, Illinois, Mississippi, New Hampshire and Ohio, according to Healthcare Dive reports

The settlement with New Mexico now brings the settlement total to nearly $250 million.

“This no-fault agreement reflects the significance we place on addressing their concerns and our ongoing commitment to making the delivery of healthcare local, simple and transparent,” Centene said in a statement.

Centene previously disclosed it had set aside $1.1 billion, what it called a “reserve estimate,” to resolve future potential settlements, according to a filing with the Securities and Exchange Commission last June.

The insurer plans to no longer operate a pharmacy benefit management firm in-house. It’s in the process of bidding out the $30 billion in annual pharmacy spend to a third party, and expects to award a contract by the year’s end, according to comments newly appointed CEO Sarah London made during the first quarter earnings call. It will also sell two separate pharmacy units in a $2.8 billion deal as it continues to review the potential sale of non-core assets.

In New Mexico, Centene provides care to 1 million residents and is known in the state as Centennial Care.

The attorney general’s office will continue its investigation of pharmacy benefit managers contracted with the state’s Medicaid program, the attorney general said, pointing to other agencies like the Federal Trade Commission, which has recently launched a separate investigation into the conduct of PBMs.

 
 

Clipped from: https://www.healthcaredive.com/news/centene-settles-new-mexico-pbm-overcharging-allegations/625492/

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Medicaid Covers Nonmedical Services as Part of Initiative to Address Social Determinants of Health

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[MM Curator Summary]: California begins to extend payment for SDH items with its in lieu of services package for asthma remediation modifications to members’s homes.

 
 

The article below has been highlighted and summarized by our research team. It is provided here for member convenience as part of our Curator service.

 
 

California’s “in lieu of services” (ILOS) program includes asthma remediation services such as dehumidifiers, improved ventilation and mold removal.

Children with severe asthma living in low-income homes are disproportionately affected by environmental factors that can trigger asthma exacerbations. Frequently these children experience asthma complications requiring costly hospitalizations or emergency room visits. These outcomes can often be prevented with simple adjustments to the home. Even so, the changes may be financially out of reach for low-income families.

To help address this issue, some states have turned to Medicaid to help focus on social drivers of health factors, such as healthy living environments. An example is a California policy recently approved by the Centers for Medicare and Medicaid Services (CMS). Last December, CMS approved the utilization of “in lieu of” services (ILOS) in California, allowing the state’s Medicaid managed care plan to cover a list of cost-effective but nonmedical interventions in place of standard Medicaid services.

As part of the new policy, CMS approved twelve ILOS, which include the implementation of asthma remediation in the homes of eligible individuals. Asthma remediation consists of making necessary physical modifications to a beneficiary’s home that would potentially reduce the occurrence of severe asthma exacerbations and, consequently, reduce the risk for hospitalizations or emergency room services.

Examples of asthma remediation modifications and supplies provided through ILOS include:

  • air dehumidifiers or other moisture-controlling measures
  • air filters
  • asthma-friendly cleaning materials
  • hypoallergenic mattresses and pillow covers
  • improvements in ventilation
  • integrated pest management (IPM) services
  • minor mold removal
  • vacuum cleaners equipped with high-efficiency particular air (HEPA) filters

These services are approved for homes occupied by the benefit member or their caregiver, including rented, leased or owned homes.

CMS stipulates that each ILOS be offered as an option, and beneficiaries are not required to use the service instead of traditional Medicaid services. Moreover, members retain the right to appeal or contest any ILOS denial.

California’s new policy opens doors for other states to offer these services. According to statements from CMS leaders during a webinar hosted by Manatt Health in April, California’s ILOS approval provides a guideline for other states to mirror or use as a framework as they develop similar health-related social programs.

 
 

Clipped from: https://www.managedhealthcareexecutive.com/view/medicaid-covers-nonmedical-services-as-part-of-initiative-to-address-social-determinants-of-health

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DPHHS audit raises questions about Medicaid, foster care, child care

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[MM Curator Summary]: A new audit of MT Medicaid has 19 different recommendations to address weak internal controls on ensuring CHIP members are eligible, banned providers are kept out and foster care providers are reviewed.

 
 

The article below has been highlighted and summarized by our research team. It is provided here for member convenience as part of our Curator service.

 
 

The Legislative Audit Division has issued a wide-ranging fiscal audit of the Montana Department of Public Health and Human Services, completing the biennial process, and it made recommendations ranging from changing what documentation the agency keeps to more major issues with the state’s foster program and Medicaid.

Among the findings was that the state did not have a system to stop those convicted of Medicaid fraud from receiving benefits; the state has not consistently verified eligibility for Medicaid and CHIP, the Children’s Health Insurance Program; and it may have overpaid some foster care subcontractors tens of thousands of dollars.

The report will go to the Legislative Audit Committee and provides a snapshot of the state’s largest department in terms of expenditures.

During Fiscal Year 2020 and 2021, Montana spent 18% more than it had during the prior period, generally due to the influx of federal COVID-19 funds, which were largely administered through DPHHS.

Legislative auditors recommended 19 different areas of improvement, 17 of which DPHHS either agreed with, or partially concurred. That number is lower than a previous audit, which contained 27 recommendations. The auditors reported that the state had implemented 15 of those, partially implemented another eight, but did not address four of them.

Medicaid fraud

One of the most frequent concerns of lawmakers when discussing Medicaid and Medicare is fraud, so much so that there was a concerted push to eliminate the state’s continuous eligibility for the programs, which requires the state to check the eligibility status on a rolling basis instead of once per year.

While lawmakers remain concerned about fraud, the audit noted that in 2020, the department recommended DPHHS develop a system to receive notification of those who committed Medicaid fraud and a corresponding system to suspend individuals who have been convicted from receiving benefits.

“There is still no mechanism in place to notify the department of convictions,” the audit said.

Medicaid and CHIP eligibility

The report also pointed out inconsistencies and problems with how Montana verifies eligibility for the Medicaid programs and CHIP.

The auditors found that the state doesn’t consistently verify the eligibility, that some files lacked documentation of the decisions, and that some participants may be placed in the wrong program, leading to incorrect benefits.

Among the findings was that verifications were not completed or followed up as required by federal and state law, and that “case files did not fully support the information used or the department’s decisions in eligibility requirements.”

Some of those problems the auditors found in 120 cases that were sampled (60 from each program) was that income used to support the case was incorrect, or not fully supported.

“Based on the errors identified in our sample work, the department’s internal controls are not sufficient to ensure compliance with federal regulations related to Medicaid and CHIP eligibility,” the audit said. “The department is at risk of not making uniform eligibility decisions and potentially placing individuals in wrong eligibility categories without consistent application of the eligibility process.”

The audit also found that individuals in the CHIP system were not properly removed from the program when they turned 19 and “aged out” of the program. Two cases, show individuals who aged out in 2017 were still on the rolls, though not paid any benefits.

The department, through Director Adam Meier, responded to the audit in writing, which is standard practice. His comments are included in the report. He said the department is revising its policies and procedures to ensure CHIP and Medicaid cases are fully documented and supported, including a consistent calculation to determine household income and eligibility.

Foster care system

The audit also pointed to problems within the beleaguered foster care system which has, for years, drawn the attention of the public, lawmakers and state officials, looking to drive down the number of kids in the system, which often ranks among the highest per capita in the nation.

The auditors found that the state had often continued to make payments to tribes and colleges or universities without obtaining and reviewing documentation. The tribes and higher education institutions often are subcontractors within the foster care system.

In one case, auditors said that more than $1 million in compensation and benefits had been paid out but lacked the documentation to prove it went to staff. That included travel costs of more than $41,000 and supply costs of $34,600 were paid with no itemized receipts.

In another case, a tribe had billed the state for more than $110,000 in salary costs, but the tribe’s own internal accounting showed only $93,000 in salary costs.

“Because supporting documentation is not in sufficient detail, we question $2,002,503 in costs for the foster care program,” the report said. “Based on overall level of activity, we estimate likely questioned costs as $5.1 million, which represents projected in errors in payments to foster care.”

Child-care provider inspections

Auditors found that DPHHS was behind on inspecting child-care facilities for safety and health. Federal law requires yearly inspection of child care facilities. During COVID, some of those rules were relaxed, but audit staff found that even with the COVID exception, the state was still falling behind on inspections.

“Out of 40 childcare centers tested, we identified four providers without a current inspection completed within 12 months,” the report said. “As a result, the department is at risk of providing payment for childcare at providers who have not met all the health and safety requirements.”

Other programs

Department auditors also questioned other payments to DPHHS subcontractors because of the lack of documentation.  For example, contractor payments to programs related to epidemiology and laboratory services were incomplete.

“As a result, we question $2,144,872 in costs,” it said.

The department, via Meier, responded that it believes supporting documentation provided in the audit sample “are adequate to support that payments made to tribes and colleges.” However, it said that department agrees, “increasing the amount of documentation and review related to … payments is beneficial to federal and state programs.”

Auditors were also unable to test the low-income home energy assistance program, often referred to by its acronym, LIHEAP. Because of that the audit said they were not able to issue a finding, and told the department it was out of compliance with federal regulations.

“The department communicated they have controls in place to review the extracts out of the case management system as staff reviews reports for anomalies, comparing to prior year data,” the report said. “However, this process is not documented and we were not able to test it. As a result, the department is in noncompliance with federal regulations.”

Meier said the department agrees with the finding and is working on new internal controls, which are expected to be completed by Sept. 30.

Bright spot

One bright spot for the department occurred when auditors looked at was the “payment error rate measurement program,” which calculates the number of improper payments for Medicaid and CHIP.

“The improper payment rates are not a fraud rate, but simply an estimated measurement of payments made that did not meet statutory, regulatory or administrative requirements,” the audit said.

Still, Montana’s payment error rate has continued to track well below the national rate. For example, in Medicaid, the 2020 state payment error rate was estimated at 4.6%, while the national average was 13.9%.

The Daily Montanan is a nonprofit news outlet based out of Helena covering statewide policy and politics. It is an affiliate of States Newsroom, a national 501(c)(3) nonprofit supported by grants and a coalition of donors and readers.

Clipped from: https://www.greatfallstribune.com/story/news/2022/06/10/montana-dphhs-audit-raises-questions-about-medicaid-foster-care-child-care/65360100007/

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Texas Medicaid: Temporary prior authorization waiver for pediatric formula during shortage

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[MM Curator Summary]: No need for paperwork when the country can’t feed its own babies.

 
 

The article below has been highlighted and summarized by our research team. It is provided here for member convenience as part of our Curator service.

 
 

We’re temporarily waiving pediatric formula prior authorization requirements during the nationwide formula shortage. This waiver is in place for your patients who are members of UnitedHealthcare Community Plan and the Texas Children’s Health Insurance Program. It’s meant to support you as you care for our members who rely on formula for their nutritional needs.

You don’t need to request prior authorizations for pediatric formula during this time. We won’t deny submitted claims and will process them accordingly during the nationwide formula shortage. We’ll put a notification in our Network News publication when the shortage is resolved and prior authorization requirements are scheduled to resume. 

Questions?
We’re here to help. If you have questions about the temporary waiver, please reach out to your provider advocate directly or call Customer Service at 888-887-9003, 8 a.m.–6 p.m. CT, Monday–Friday.

 
 

Clipped from: https://www.uhcprovider.com/en/resource-library/news/2022/tx-temp-prior-auth-waiver-formula.html