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Summer 2020 Virtual Conference: UPMC Health Plan COVID 19 Response

This video is part of our Summer 2020 Virtual Conference- Medicaid as the Most Important Part of the COVID 19 response. To learn more about our virtual conferences, including opportunities for patrons, please use the form below.

Session information


In this session, we will examine the development of new resources, technical support and operating guidelines to address these requirements.   We will discuss the impact of these changes on services and support to beneficiaries and examine intended, expected and unexpected results.

The experience gained from these efforts will likely result in significant permanent changes to the ways in which health insurance is conducted.  We will review newly discovered efficiencies as well as inefficiencies.

At the end of the session, we will have time for discussion, questions and answers on the impact of these changes and ways in which we expect this will result in new business models for Medicaid plans.

Speaker information


 John Lovelace 

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