Getting Started With the Course

Starting the course

Once you have completed your order, your courses will show up in your “My Account” area. Click on the My Account and then the Memberships as shown in the screenshot below.

Working Through the Lessons

Each lesson is designed to provide both high level and detailed information for you to learn. Lessons are organized using the structure shown below. Work through each component in order to get the most out of each lesson.

Getting Your Email Certificate

When you complete the final lesson quiz, you will be given access to your certificate using a link to a PDF version you can print or email. You can use this email as proof for documenting your CEU efforts.

Questions about CEU

Most of the major healthcare certification organizations will allow you to use our courses for CEU credits under their guidelines. You will need to confirm with your organization if you have questions.

Getting support

If you experience technical issues or have additional questions, please send a note to

Making the most of your experience

  1. Pace yourself- You can work through the lesson material at your own pace. Many learners tell us that they work on lessons as a break during their work, taking it in 15-minute chunks.
  2. If you have technical issues, more than 90% of them are solved by updating or changing your web browser, by logging in and out of your training account or by restarting your machine.
  3. Consider using headphones for the best sound experience- all computers and speakers are different, and so are the places in which learners take the course. If you are in an open office environment, you may find it easier to hear the audio portions using headphones.

Errata information / sections

From time to time we identify errors in lesson content. While we revise lessons as part of our updating process, we also include an Errata (errors) section for lessons to show the learner any corrections to information in the lessons before our full updating process occurs.


Our training courses often cover clinical topics as part of the overall context and content for the course. Information provided in our courses is never meant to be used in medical decision-making. For any questions related to patient-care and clinical practice, please refer to your physician (or Medical Director), as appropriate.

Take the lesson quiz to start the course

Back to: TEMPLATE COURSE > Getting Started With the Course