HealthCrowd
Vendor Review for Medicaid Vendor Partner Readiness
- Overall Assessment
- Basic Info
- Relevant Leadership Experience
- Brand Perception
- Clarity of Value Proposition
- Scalability
- Funding Model
Overall Assessment
Summary
- Growing innovative firm that has been progressively succeeding in Medicaid space for 8 years.
- Extensive experience in Medicaid space with robust MCO client base.
- Highly positive brand perception
- Clear value proposition tailored to medical plans
- Growing capacity with focus on hiring new talent
Scoring

Composite

Leadership Medicaid Experience

Scalability

Brand Perception
Category
Member engagement, with a focus on messaging
What they do
Partner with Medicaid health plans to engage members in healthy behaviors to directly impact HEDIS scores.

current vendor logo (for identification purposes only)
Self-stated value proposition
HealthCrowd is the industry's first end-to-end communications solution. Our vision? To transform healthcare communications from tactical activity to strategic lever. Our product suite empowers organizations to unify, automate and optimize multimodal outreach to deliver member-centric engagement at scale, in a risk-managed way. The impact is profound: Improved quality, clinical and financial outcomes for our customers, coupled with a positive difference in how their members now view them and their communications. We are located in sunny San Mateo, CA.
Founded
2011
Annual Revenues
Estimated @ $2.3M
# employees
Estimated @ 100
Points Possible: 212
Points Earned: 114

click to enlarge
Role | | |
---|---|---|
CEO | ![]() Neng Bing Doh | Click for Bio (self-reported)Neng Bing Doh (Bing) is CEO and Founder of HealthCrowd. Bing is a pioneer in mobile messaging for healthcare, with a special interest in underserved populations. She founded HealthCrowd to reinvent healthcare communication by applying behavioral change techniques and consumer analytics mastered from her experience in the online advertising industry, to healthcare. Today, HealthCrowd is used by health plans and numerous other healthcare companies to power multimodal member communications at scale in a risk-managed way, and has emerged as a thought leader in this area. Prior to HealthCrowd, Bing was a senior executive in both business development and product functions within the digital advertising network space, responsible for leading the creation of hundreds of compelling consumer experiences. Bing started her career as a software engineer at Hewlett Packard, holds a B.S. in Computer Science from the University of Wisconsin - Madison, and earned an MBA from Cornell, where she was a SC Johnson Merit Scholar. |
Operations Executive & Information Systems Executive | ![]() Clive Wu | Click for Bio (self-reported)Clive Wu is the Chief Operating and Technology Officer at HealthCrowd. Clive thrives on adrenaline and performance. An avid automobile club-racer and serial technology entrepreneur, Clive is an expert in data analytics and optimization. While at Stanford, he worked under Prof. Stephen Boyd and co-authored two popular open-source convex optimization software packages. He was most recently CEO at HanuNet, a mobile media startup he co-founded while studying at Wharton. Before HanuNet, Clive co-founded Aprio Technologies (acquired) and served as CEO and CTO. Aprio provides technology that improves the performance and reduces the power-consumption of everyday mobile devices. Prior to that, Clive was Engineering VP at Numerical Technologies and was part of the management team that led the company to an initial public offering on NASDAQ. He is an inventor on 14 US/International patents. Clive holds a B.S. in EE from the National Tsing Hua University in Taiwan, an M.S. and Ph.D. in EE from Stanford University and an MBA from the Wharton School at the University of Pennsylvania. |
Product/Solution Manager | ![]() Cooper Louie | Click for Bio (self-reported) |
Finance Executive | ![]() Jeff Harmon | Click for Bio (self-reported)25+ years experience in finance and accounting leadership, business strategic planning, financial analysis, reporting, forecasting, modeling, treasury, cash management, revenue recognition, corporate governance, audits, term loans, AR revolvers, risk management, equity compensation, contract negotiations, legal services, human resources and facilities. Active CPA license. |
Points possible: 95
Points earned: 95

Analyst Notes
- Substantial existing Medicaid health plan client base
- Market interest and recognition is broad outside of investment community
Points possible: 60
Points earned: 60

Analyst Notes
- Clear focus on member messaging to impact HEDIS scores
- Solutions designed specifically for Medicaid plans and members
Points possible: 50
Points earned: 31

Analyst Notes
- Extensive current client base
- Mid level operations and product teams generally <1 year tenure
- Low annual revenues
- Organizational staffing trends increasing
Analyst Notes
Ownership model
Venture capital
Stage
Early stage (Series A)
Trend in funding rounds
Significant increases in recent rounds
Major investors
Startup Capital Venture and TVC Capital