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Summer 2020 Virtual Conference: Independent Care Heath Plan (WI) COVID 19 Response

This video is part of our Summer 2020 Virtual Conference- Medicaid as the Most Important Part of the COVID 19 response. To learn more about our virtual conferences, including opportunities for patrons, please use the form below.

Session information


After attending this session, attendees will be familiar with the barriers to care that exist for Medicaid members, especially during a pandemic.

Attendees will be more aware of interventions focused on member engagement that can drastically improve members’ trust in their health plan, leading them to seek help as needed.

Attendees will be inspired to focus on member-centered care, not plan-centered care.

Speaker information


Lisa Holden

Learn more about our virtual conferences