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Medicaid Buy-In: Episode#1- Interview with Henry Chao

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Henry Chao
CTO, FEI Systems


Henry Chao is Chief Technology Officer (CTO) at FEI Systems. As CTO, Mr. Chao leads FEI’s enterprise architecture activities. He guides solution development for both Federal and State Medicaid initiatives. In addition, he coordinates product alignment with FEI’s State and commercial health care business. Prior to FEI, Mr. Chao was the Deputy Chief Information Officer and Deputy Director of the Office of Information Services at the Centers for Medicaid & Medicare Services (CMS). In these roles, he was a key agency executive driving improvements and optimization of operational systems and effective change management. At CMS he also served as CTO at the Office of Information Services, Deputy Director of the Information Systems Design and Development Group, and more. Mr. Chao also served as the Chief Information Officer (CIO) of the Office of Consumer Information and Insurance Oversight at the Department of Health and Human Services (HHS) Office of the Secretary. At CMS and HHS, he assumed leadership roles in planning and executing legislative initiatives to transform health care. He led efforts to leverage modern Agile approaches to establish secure, cloud-based IT infrastructure to support CMS programs, including the Insurance Marketplace for the Affordable Care Act (ACA). Mr. Chao brings FEI 20 years of experience formulating strategies, leading solution development, and delivering program capabilities for Federal and State health care initiatives. Mr. Chao has a Bachelor of Arts in Economics from St. Mary’s College. Recently, Mr. Chao authored the book Success or Failure? The Untold Story of Healthcare.gov.


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